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Tech Concierge New York City, NY Onsite

Golden Five Consulting

New York (NY)

On-site

USD 55,000 - 75,000

Full time

10 days ago

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Job summary

Golden Five Consulting is looking for a Tech Concierge to provide essential IT support and enhance customer engagement in New York City. The position involves working with teams, assisting employees' onboarding, and coordinating with the home base. Ideal candidates should possess strong communication skills and the flexibility to manage various tasks effectively, ensuring smooth operations during key periods.

Qualifications

  • 3+ years of relevant experience is required.
  • Strong communication skills and ability to stay connected.
  • Flexibility to handle various tasks as needed.

Responsibilities

  • Explain IT support tools and systems to associates.
  • Assist during move-in weekends and provide wayfinding.
  • Support on the trade floor aligned with Lines of Business.

Skills

Communication Skills
Flexibility
Tech Support Knowledge

Job description

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Job Description

This project is a new initiative aimed at enhancing our operations and customer engagement. The selected candidates will be brought on board one month early for training and will be involved in various tasks throughout the project duration.

Experience: 3+ Years

Vacancy: 1

Location: New York City, NY

Salary: Negotiable

Job Type: Onsite

Responsibilities:

  • Explain new IT support tools and systems to associates as a tech concierge.
  • Assist with move-in weekends and provide wayfinding help.
  • Coordinate with the home base and assist traveling employees.
  • Help with gym sign-ups and onboarding staff.
  • Support on the trade floor aligned with Lines of Business (LOBs).
  • Assist with the First Help Bar and provide additional support as needed.
  • Wear a uniform and communicate via walkie-talkie.

Requirements:

  • Availability to work on weekends and during move-in periods.
  • Strong communication skills and ability to stay connected with the home base.
  • Willingness to wear a uniform and use a walkie-talkie.
  • Assist traveling employees and provide wayfinding support.
  • Flexibility to handle various tasks as required.

Send your application to: jobs@goldenfive.net. Only qualified applicants will be contacted.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other
Industries
  • IT Services and IT Consulting

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