Tech Communications Change Designer

NBCUniversal; Englewood Cliffs (NJ); Remote; USD 80,000 - 90,000; Full time

Job summary

A leading company is seeking a Technology Communications and Change Designer to create visual design specifications for training and marketing materials. This fully remote position involves collaborating on various workplace solutions and requires a degree in a design-related field along with significant experience in Change Design.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Tuition reimbursement

Qualifications

• Minimum of 3+ years experience in Change Design.
• Expertise in visual design and data visualization.
• Ability to translate complex ideas into simplified concepts.

Responsibilities

• Conduct user research and create user personas.
• Develop training materials for workplace technologies.
• Create marketing materials for IT initiatives.

Skills

Visual design principles

Data visualization

Illustration

Motion graphics

Communication skills

Collaboration skills

Education

Bachelor’s degree in an art or design related field

Tools

Adobe Creative Suite

Microsoft Office (PowerPoint, SharePoint)

Job description

Job Description

The Technology Communications and Change Designer for Versant is responsible for the design and production of visual design specifications for training materials, marketing materials, IT support websites, and presentations for workplace solutions used globally by Versant employees and partners. These solutions span a portfolio of employee experiences including devices, applications, workplace, and end-user support.

Solutions:

• Enterprise platform for one-to-many communications (such as leadership town halls)
• Corporate intranet platform
• Unified device management for corporate and personally owned devices
• Cloud-based desktop virtualization service
• Soft phone telephony service
• Self-service app store
• Office 365 and Slack collaboration
• Low-code content management, business process automation, and data analytics built on the Power Platform
• Standard audio-visual conferencing and room booking
• Facilities security services and desk booking

Responsibilities:

• Conduct user research, define user personas, and create current- and future- state journey maps
• Collaborate in the development of training materials to support current and planned workplace technologies
• Create marketing materials for IT initiatives including posters, presentations
• Assist in the development of readiness assessments, surveys, and user research to better understand Enterprise workplace technology requirements
• Assist in the development of change management plans and associated collateral to support new technology implementations, leveraging the ADKAR model
• Assist in the development of wireframes and storyboards for mobile and web-based applications

Qualifications:
Qualifications

• Bachelor’s degree (in an art or design related field preferred)
• Minimum of 3+ years experience in Change Design
• Expert knowledge of visual, typographic, grid system, and data visualization design principles
• Expertise in illustration and motion graphics
• Excellent sense of color, scale, harmony, balance, and use of negative space.
• Excellent communication and collaboration skills
• Expertise in Adobe Creative Suite visual design software
• Experience in the full suite of Microsoft Office programs including advanced experience in PowerPoint and SharePoint
• Ability to translate complex ideas into simplified universally understood concepts to accelerate the adoption of workplace technologies
• Ability to expedite the creative process by understanding the stakeholder needs and soliciting quick feedback in a fast-paced environment
• Ability to articulate and justify design decisions to people without a design background
• Ability to efficiently manage assigned tasks amidst changing priorities
• Online portfolio that demonstrates your problem-solving abilities which could include mobile and web applications, infographics, print pieces and presentations

Desired Characteristics:

• Ability to communicate effectively both written and verbally to sponsors, stakeholders, engineers, and end-users
• Ability to build effective cross-functional relationships in support of delivering enterprise-wide solutions
• Ability to manage and execute within a fast-paced agile process

Additional Requirements:

• Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $80,000 - $90,000

We are accepting applications for this position on an ongoing basis.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [e-mail].

For LA County and City Residents Only: NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.