Tech Communications & Change Designer

NBCUniversal; Englewood Cliffs (NJ); Remote; USD 80,000 - 90,000; Full time

Job summary

NBCUniversal is looking for a fully remote Technology Communications and Change Designer for Versant. The role involves designing training materials, marketing content, and user support resources that enhance employee experiences with workplace technologies. Ideal candidates should have expertise in visual design, excellent communication skills, and proven experience in Change Design. This position offers eligibility for a range of company-sponsored benefits, including health insurance and tuition reimbursement.

Benefits

Medical, dental and vision insurance

401(k)

Paid leave

Tuition reimbursement

Discounts and perks

Qualifications

• 3+ years experience in Change Design required.
• Expertise in visual design principles and Adobe Creative Suite needed.
• Online portfolio showcasing relevant problem-solving abilities.

Responsibilities

• Conduct user research and create journey maps for workplace solutions.
• Develop training and marketing materials for IT initiatives.
• Assist in change management plans for new technologies.

Skills

Communication

Collaboration

Visual Design

Data Visualization

Education

Bachelor’s degree in art or design related field

Tools

Adobe Creative Suite

Microsoft Office

Job description

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

The Technology Communications and Change Designer for Versant is responsible for the design and production of visual design specifications for training materials, marketing materials, IT support websites, and presentations for workplace solutions used globally by Versant employees and partners. These solutions span a portfolio of employee experiences including devices, applications, workplace, and end-user support.

Solutions:

• Enterprise platform for one-to-many communications (such as leadership town halls)
• Corporate intranet platform
• Unified device management for corporate and personally owned devices
• Cloud-based desktop virtualization service
• Soft phone telephony service
• Self-service app store
• Office 365 and Slack collaboration
• Low-code content management, business process automation, and data analytics built on the Power Platform
• Standard audio-visual conferencing and room booking
• Facilities security services and desk booking

Responsibilities:

• Conduct user research, define user personas, and create current- and future- state journey maps
• Collaborate in the development of training materials to support current and planned workplace technologies
• Create marketing materials for IT initiatives including posters, presentations
• Assist in the development of readiness assessments, surveys, and user research to better understand Enterprise workplace technology requirements
• Assist in the development of change management plans and associated collateral to support new technology implementations, leveraging the ADKAR model
• Assist in the development of wireframes and storyboards for mobile and web-based applications

Qualifications

• Bachelor’s degree (in an art or design related field preferred)
• Minimum of 3+ years experiencein Change Design
• Expert knowledge of visual, typographic, grid system, and data visualization design principles
• Expertise in illustration and motion graphics
• Excellent sense of color, scale, harmony, balance, and use of negative space.
• Excellent communication and collaboration skills
• Expertise in Adobe Creative Suite visual design software
• Experience in the full suite of Microsoft Office programs including advanced experience in PowerPointand SharePoint
• Ability to translate complex ideas into simplified universally understood concepts to accelerate the adoption of workplace technologies
• Ability to expedite the creative process by understanding the stakeholder needs and soliciting quick feedback in a fast-paced environment
• Ability to articulate and justify design decisions to people without a design background
• Ability to efficiently manage assigned tasks amidst changing priorities
• Online portfolio that demonstrates your problem-solving abilities which could include mobile and web applications, infographics, print pieces and presentations

Desired Characteristics:

• Ability to communicate effectively both written and verbally to sponsors, stakeholders, engineers, and end-users
• Ability to build effective cross-functional relationships in support of delivering enterprise-wide solutions
• Ability to manage and execute within a fast-paced agile process

Additional Requirements:

• Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $80,000 - $90,000

We are accepting applications for this position on an ongoing basis.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [e-mail].

For LA County and City Residents Only: NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.