Tech, Clinical Support

HealthPartners; Saint Louis Park (MN); On-site; USD 21,000 - 30,000; Full time

Job summary

HealthPartners is seeking a Nursing Assistant or Pharmacy Technician to support patient care and handling related tasks in a clinical setting in Minnesota. The role may involve supply and sterilization duties, maintaining a clean and organized work area, and ensuring infection control and OSHA standards are met.

Qualified candidates will have at least 2 years of customer service or healthcare experience, completion of required courses within six months, and a current BLS certification.

Qualifications

• 2 years customer service and/or healthcare experience.
• Complete Medical Terminology and Pharmacology online courses within six months of hire.
• Complete BLS course within 1 week of hire and maintained BLS certification per AHA.
• Strong organizational and communication skills; ability to follow detailed instructions and handle interruptions.

Responsibilities

• Perform functions that support/provide patient care.
• Room patients according to rooming process standards.
• Record vital signs and other measurements accurately.
• Prepare exam and treatment rooms for patient visits and procedures.
• Complete chart prep for appointments as indicated by visit type.
• Relay messages and test results to appropriate provider or location.
• Gather information from callers and relay to provider for follow-up.
• Assist patients in completing forms when appropriate.

Skills

Organizational skills

Verbal communication

Written communication

Attention to detail

Multi-tasking

Job description

Job Description

Great opportunity for a Nursing Assistant or Pharmacy Technician looking for a change!

POSITION SUMMARY STATEMENT:

This position will provide and/or support patient care by performing tasks and duties consistent with professional standards and HealthPartners policies and procedures. In addition, may function in supply aid and/or sterilization capacity by maintaining a safe work area and ensuring that it is adequately stocked, cleaned and organized. Implement cleaning and sterilizing procedures to support infection control and OSHA standards.

MINIMUM QUALIFICATIONS:

• Education, Experience or Equivalent Combination:
• 2 years customer service experience and/or healthcare experience
  • Complete Medical Terminology and Pharmacology online courses within six months of hire (effective April 7, 2025; not required if hired prior to this date).
• Licensure/ Registration/ Certification:
• Complete BLS course within 1 week of hire and maintained BLS certification in accordance with American Heart Association (AHA). No online only courses accepted.
• Knowledge, Skills, and Abilities:
• Demonstrated organizational skills
• Demonstrated verbal and written communication skills, including appropriate use of English grammar and spelling
• Demonstrated ability to follow detailed instruction work efficiently despite interruptions and maintain a courteous and cooperative manner
• Demonstrated ability to function with multiple priorities and interruptions

PREFERRED QUALIFICATIONS:

• Education, Experience or Equivalent Combination:
  • Graduate of an accredited pharmacy technician program or currently registered as a pharmacy technician with one or more years pharmacy technician experience

or

• Graduate of an accredited Nursing Assistant program and current Nursing Assistant Certification
• Licensure/ Registration/ Certification:
• Knowledge, Skills, and Abilities:

ESSENTIAL DUTIES:

1. (20-50%)Perform functions that support / provide patient care.

• Patients are roomed according to rooming process standards
• Vital signs and other pertinent physical measurements are obtained and recorded accurately.
• Expanded medication history is collected, updated and documented to ensure quality and accuracy of medication list (according to authorized policy and demonstrating proficiency).
• Exam rooms and treatment rooms are prepared for examination of the patient and set up for procedures.
• Chart prep is completed for patient appointments as indicated by the type of clinic visit and the reason for the appointment
• Messages and test results are accurately received and relayed to the appropriate person/location in a manner consistent with clinic practices and/or standards.
• Gathers all necessary and appropriate information from a caller and relays information to the appropriate provider for necessary follow-up.
• Patient correspondence performed when requested.
• Patients are assisted in completing forms when appropriate.