Tech Campus Security Officer - Customer Service Patrol

Allied Universal; Austin (TX); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Customer Service Patrol Full Time in Austin, TX to safeguard clients across industries, monitor and patrol assigned areas, and provide outstanding customer service.

You will support access control, badge processes, and documentation while working with a team that puts people first and acts with integrity. The role is full-time with day shift hours.

Qualifications

• Customer service experience preferred.
• Access control and badge experience preferred.
• Comfortable using a computer or tablet.

Responsibilities

• Provide customer service to employees, visitors, contractors, and/or vendors at a technology-focused location by following site-specific policies and procedures.
• Conduct regular and random unarmed patrols of office spaces, labs, common areas, parking areas and facility perimeter.
• Respond to incidents, alarms, access-control concerns and critical situations in a calm, professional manner per site procedures.
• Monitor access points and visitor activity, verify credentials as directed, and help manage entry/exit procedures.
• Document patrols, incidents, observations, and security-related activities in required reports.

Skills

Customer service

Access control

Computer/Tablet use

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Officer Customer Service Patrol Full Time in Austin, TX to safeguard clients across industries, monitor and patrol assigned areas, and provide outstanding customer service.

You will support access control, badge processes, and documentation while working with a team that puts people first and acts with integrity. The role is full-time with day shift hours.