Tech Biz Systems Analyst II - Integrations

MMD Services, Inc.; Chicago (IL); Hybrid; USD 90,000 - 120,000; Full time

Job summary

MMD Services Inc. in Chicago seeks a Technical Business Systems Analyst II to bridge business needs and technical execution, focusing on how applications work behind the scenes, connecting systems, improving workflows, and delivering solutions with developers.

You will analyze workflows, backend processes, and data flows across enterprise apps, identify opportunities for automation, and own technical requirements from discovery through implementation.

Qualifications

• Experience as Technical Business Analyst or similar role.
• Strong requirements gathering and communication with both business and technical teams.
• Hands-on with enterprise apps, especially Microsoft-based systems and SaaS platforms.
• Understanding of system integrations, data flows, and backend workflows.

Responsibilities

• Partner with business stakeholders, developers, and technical teams to gather, document, and translate business needs into functional and technical requirements.
• Support and enhance enterprise applications, including Microsoft technologies and cloud-based SaaS platforms.
• Analyze existing workflows, backend processes, and system integrations to identify opportunities for improvement and automation.
• Work closely with developers and external technology partners to implement new functionality, integrations, and system enhancements.
• Troubleshoot application issues, investigate root causes, and coordinate technical resolutions.
• Help manage application changes, including requirements, testing, documentation, and implementation support.
• Develop an understanding of how different business applications exchange data and support day-to-day operations.
• Take ownership of assigned initiatives and drive them forward with minimal oversight.

Skills

Requirements gathering

Technical analysis

Independent & proactive

Stakeholder communication

Problem solving

Tools

Microsoft technologies

Cloud-based SaaS platforms

APIs / integrations

Job description

MMD Services Inc. in Chicago seeks a Technical Business Systems Analyst II to bridge business needs and technical execution, focusing on how applications work behind the scenes, connecting systems, improving workflows, and delivering solutions with developers.

You will analyze workflows, backend processes, and data flows across enterprise apps, identify opportunities for automation, and own technical requirements from discovery through implementation.