Tech Aide

Steinberg Diagnostics; Las Vegas, Northern (NV, KY); Hybrid; USD 42,981,000 - 57,529,000; Full time

Job summary

Steinberg Diagnostics in Las Vegas, NV is seeking a patient services helper to assist in daily department duties, escort patients to waiting areas, prepare paperwork, and support imaging procedures. The role requires energy, accuracy, and the ability to multi-task in a fast-paced setting.

Applicants should be detail-oriented with good communication skills and a willingness to cross-train within the department for professional growth. Prior medical experience is preferred.

Qualifications

• High school graduate or equivalent; previous medical experience preferred.
• Skill in organizing time to accommodate changes in workload and assignments to complete tasks.
• Attention to details and accuracy in completing tasks.
• Utilizes supplies and equipment effectively, as well as cleaning and disinfecting.
• Willingly participate in cross-training activities within the department for own professional growth.

Responsibilities

• Escort patients from admitting area to waiting room and prepare paperwork.
• Prescreen questions for CT when applicable.
• Complete occurrence reports within 24 hours of event or risk.
• Log in patients on schedule.
• Scan paperwork and manage forms.
• Transport patients to other departments for additional tests with correct paperwork.
• Print schedules and paperwork in advance; verify 2 days ahead.
• Call to confirm next day’s appointment.
• Maintain neat waiting and changing rooms; handle gowns.
• Assist techs with patient positioning and transport.

Skills

Attention to detail

Communication skills

Multitasking

Organizational skills

Follow instructions

Team player

Phone/computer skills

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

Assist department in the general duties performed daily in the department. Transport patients from the front desk, gives patients directions for exam, fills out paper work for procedures and chaperons exams when necessary. Energetic and self-motivated. Work in fast-paced environment preparing patients for tests. Must be detail oriented, have ability to multi-task along with good communication and organizational skills and ability to follow instructions. Must be able to spend a majority of time on feet with a considerable amount of walking and able to carry medical records and transport patients. Will access computer when necessary to scan and verify appointment times for patients. May perform other job related duties as necessary for the efficient operation of SDMI.

Job Duties:

· Escort patients (by walking or wheelchair) from admitting area to waiting room. Get them changed, give them paperwork and when applicable, prescreen (questions for CT).

· Any employee who discovers, is directly involved in or is responding to an event/occurrence/risk is required to complete or direct the completion of an occurrence report within 24 hours of event/occurrence/risk.

· My job performance, including current competencies will be reviewed by my supervisor on a periodic basis. If my job performance/ current competencies are not (or continue to not be) at required level this could result in additional training and/or disciplinary action.

· Log in patient on schedule.

· Check for referral and disperse paperwork in Tech Area.

· Scan paperwork.

· Take patients (by walking or wheelchair) to other departments if having additional tests along with correct paperwork; make copies of paperwork where applicable.

· Print out schedule and paperwork in advanced. Paperwork must be checked 2 days in advance.

· Make phone calls to confirm next day’s appointment.

· Order forms and office supplies when needed; follow-up on forms order until received.

· Keep waiting rooms and changing rooms neat; pick-up gowns, etc.

· Assist techs with patients when needed; getting on & off table, escorting back to waiting room, getting wheelchair if patient needs assistance.

· Help patients that need to reschedule and escorting back to admitting if refund is due.

· Shred on daily basis if possible.

· Escorting patients in SDMI wheelchair to front, sometimes to front curb and/or handicap parking.

· Put in request to File Room to obtain reports and/or films from other facilities for Techs.

· Oral communication skills, ability to give concise instructions and information to the patient and visitors, and ability to communicate with people of various backgrounds and education levels under direction of Technologist and/or Radiologist.

· Patience, tact and courtesy to handle patients, visitors and doctors in an appropriate manner.

· Effectively use of telephone and computer systems/programs.

· Exhibit knowledge and understanding of exams performed in assigned modality and the ability to explain as needed to the patient.

· Notify Technologist of any information relating to patient and or their inappropriate care.

MINIMUM SKILLS, ABILITY AND REQUIREMENTS:

· Must be a High school graduate or equivalent. Previous medical experience preferred.

· Submit retypes form when necessary.

· Skill in organizing time to accommodate changes in workload and assignments in order to complete tasks in a timely manner.

· Skill to pay attention to details and accuracy in completing tasks.

· Utilizes supplies and equipment effectively, as well as cleaning and disinfecting.

· Respond positively to changes in assignments and priorities.

· Work as an effective team member with co-workers and other personnel.

· Able to identify hazardous material in immediate work area.

· Must know fire and evacuation plan and electrical safety.

· Comply with Universal Protection standards.

· Understand which exam requires allergy information/consents and stickers.

· Willingly participate in cross-training activities within the department for own professional growth in order to contribute to the overall function of SDMI.

· Assume responsibility for updating knowledge of current SDMI department policies and procedures, protocol and practices.

· Demonstrate punctuality by reporting to work on time/satisfactory attendance record that complies with SDMI attendance policy.

· Take full responsibility for all functions within job description and assures that all functions are completed before leaving SDMI at the end of the shift. Communicate effectively when follow up is needed.

· Know and follows all SDMI safety, radiation and evacuation guidelines, policies and procedures.

· Other duties as assigned.

N

(Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)