Tech & Admin Support Engineer for Training Systems

University of California, Los Angeles; Los Angeles (CA); On-site; USD 85,000 - 115,000; Full time

Job summary

The University of California, Los Angeles Academy of Workforce Excellence seeks an Administrative Technology Support Engineer to provide technical and administrative support for department systems and processes. The role blends IT and administrative duties to ensure smooth operation of training programs in Downtown LA facilities and remote sites.

You will work with IT and admin teams to set up trainings, manage registrations, generate reports, and proctor sessions, both virtual and in person.

Qualifications

• Knowledge of installing and maintaining complex applications and software systems.
• Ability to evaluate and troubleshoot new software and devices for operational impact.
• Knowledge of Apple hardware and macOS/iOS environments.
• Understanding of LAN/WAN concepts and network security basics.
• Experience with Windows Server configuration and support is preferred.
• Ability to troubleshoot connectivity with campus and LA County IT staff.
• Capability to provide training and clear user instructions.

Responsibilities

• Provide admin and technical support for Foundation Academies and trainings.
• Coordinate virtual and in-person trainings, registrations, and proctoring.
• Generate reports, manage attendance data, and maintain records.
• Set up classrooms, manage materials, and assist with logistics for events.

Skills

Technical support

Mac OS

Windows

LAN/WAN

Network troubleshooting

Training delivery

Documentation

Education

Bachelor's Degree in Business Administration or related area

Tools

Jamf

Amazon Web Services

Meraki

Adobe

Microsoft Office

Zoom

Moodle

Cornerstone LMS

Google Calendar

Job description

The University of California, Los Angeles Academy of Workforce Excellence seeks an Administrative Technology Support Engineer to provide technical and administrative support for department systems and processes. The role blends IT and administrative duties to ensure smooth operation of training programs in Downtown LA facilities and remote sites.

You will work with IT and admin teams to set up trainings, manage registrations, generate reports, and proctor sessions, both virtual and in person.