Teammate Relations Advisor

Action Behavior Centers; Austin (TX); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

PTO 10 days

Paid holidays

Flex days

Student loan repayment

Maternity/paternity award up to $3,000

FSA childcare

DoorDash Pass

Team Happy Hours

401K+ matching

Professional development

Job summary

Action Behavior Centers is seeking a Teammate Relations Advisor to support internal investigations and employee relations across a fully remote role within ABC regions. You will conduct prompt, fair investigations, gather evidence, and prepare professional reports under the People Services framework.

The role requires a Bachelor’s degree in HR or related field with 1+ years in HR or investigations, plus excellent communication, organization, and critical thinking skills.

Qualifications

• Bachelor’s degree required (preferred in Human Resources or related field and 1+ years of human resources or internal investigations experience)
• Strong interpersonal and communication skills to build a rapport with the parties involved
• Ability to work effectively with a wide range of constituencies in a diverse community
• Demonstrates excellent presentation and facilitation, strong written and oral communication skills and high attention to detail
• Strong organizational skills; ability to manage and organize background information and gather relevant evidence
• Ability to foster a cooperative work environment and work collaboratively with others
• Strong critical thinking and judgment skills; ability to develop strong preliminary investigative questions and use judgment to make assessments and follow-up questions
• Skill in examining and interpreting policy implementation to understand impact to Teammate and business
• Ability to support process improvement on all People Services related initiatives
• 10 Days of PTO, 10 Paid Holidays, 2 Flex Days + More with Tenure
• Student Loan Repayment Employer Contributions
• Maternity/Paternity Award of up to $3,000 & FSA Options for Childcare
• Door Dash Pass, Team Happy Hours, and Regional Night of Honors
• Up to $600 Student Loan Repayment Options & Tuition Discounts

Responsibilities

• Conduct internal employee relations investigations related to workplace policy violations, safety concerns and patient/parent issues.
• Perform thorough investigations with background research and interviews under the direction of the governing department.
• Gather, organize and analyze information to support written investigative reports and findings.
• Create professional investigation records and reports for the governing department.
• Develop supplemental materials and follow up to ensure timely compliance.
• Maintain confidentiality and organize files of investigations.
• Participate in process creation and process improvement activities related to People Services initiatives.
• Perform miscellaneous duties as assigned.

Skills

Interpersonal communication

Organizational skills

Written and verbal communication

Policy interpretation

Critical thinking

Judgment

Education

Bachelor’s degree in Human Resources or related field

Job description

Action Behavior Centers, a leading behavioral health organization for children with autism based out of Austin, Texas, is looking for a professional, energetic, organized, and driven person to join our team in a Teammate and client family focused role to help support and collaborate with teammates and leaders in the Applied Behavior Analysis (ABA) therapy world. We need an organized, empathic, collaborative and experienced Teammate Relations Advisor to support and conduct internal investigations across the organization.

Duties & Responsibilities:

• Responsible for conducting internal employee relations investigations related to allegations of workplace policy violations, workplace safety and patient/parent concerns.
• Conducts prompt, thorough and fair investigation consisting of background research and investigative interviews. Supports the investigative process under the direction of the governing department (People Services team, Legal team, or Clinical Peer Review)
• Gathers, organizes, and analyzes information to support written investigative reports. Assembles pertinent data, records and other evidence to reach timely and unbiased conclusions and findings.
• Responsible for creating professional and well-drafted investigation records and reports to deliver to the governing department.
• Creates supplemental materials to support the organization and department as necessary; provides follow up to ensure compliance and completion in a timely manner.
• Maintains confidentiality and organization of files of investigations conducted and information received.
• Participate in process creation and process improvement activities related to employee relations, workplace safety and patient safety.
• Performs miscellaneous job-related duties as assigned.

Qualifications:

• Bachelor’s degree required (preferred in Human Resources or related field and 1+ years of human resources or internal investigations experience)
• Strong interpersonal and communication skills to build a rapport with the parties involved.
• Ability to work effectively with a wide range of constituencies in a diverse community.
• Demonstrates excellent presentation and facilitation, strong written and oral communication skills and high attention to detail.
• Strong organizational skills; ability to manage and organize background information and gather relevant evidence.
• Ability to foster a cooperative work environment and work collaboratively with others.
• Strong critical thinking and judgment skills; ability to develop strong preliminary investigative questions and use judgment skill to make assessments and ask the right follow up questions.
• Skill in examining and interpreting policy implementation to understand impact to Teammate and business.
• Ability to support process improvement on all People Services related initiatives
• 10 Days of PTO, 10 Paid Holidays, 2 Flex Days + More with Tenure
• Student Loan Repayment Employer Contributions
• Maternity/Paternity Award of up to $3,000 & FSA Options for Childcare
• Door Dash Pass, Team Happy Hours, and Regional Night of Honors
• Up to $600 Student Loan Repayment Options & Tuition Discounts

Additional Rewards:

• Quarterly Team outings and events to bond and celebrate our wins both big and small!
• Professional development: we want to pour into you as you pour into ABC
• Leadership opportunities: To be the best, we have to continually keep learning and you get to push yourself here to learn more and take on more responsibilities, and show what you can do!
• 401K Retirement Plans with company matching
• Role is fully remote - Teammate must be located in an existing ABC Region

See what others have said when they made the decision to grow with us!

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ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees. @Copyright 2026

ABC offers evidence-based ABA therapy for children diagnosed with autism.

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