Teamcenter X Support Lead – Incident Resolution & Ops

TechDigital Group; Milwaukee (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

TechDigital Group in Milwaukee is seeking a Teamcenter X Support Lead to oversee and drive Teamcenter X application support operations. You will manage L2/L3 incidents, perform RCA, and handle escalations to ensure service continuity.

You will coordinate with business users, development teams, and Siemens support, while monitoring system health, data integrity, and performance. Lead the support team and communications with customers to foster continuous improvement.

Qualifications

• Experience with Teamcenter X support and operations.
• Ability to resolve incidents and perform RCA.
• Strong Teamcenter knowledge and L2/L3 support experience.

Responsibilities

• Lead and manage Teamcenter X support operations.
• Coordinate with business users and development teams.
• Monitor system health, integrations, data integrity, and performance.
• Lead customer communications and drive continuous improvement.

Skills

Teamcenter X

L2/L3 support

Incident resolution

Escalation handling

Job description

TechDigital Group in Milwaukee is seeking a Teamcenter X Support Lead to oversee and drive Teamcenter X application support operations. You will manage L2/L3 incidents, perform RCA, and handle escalations to ensure service continuity.

You will coordinate with business users, development teams, and Siemens support, while monitoring system health, data integrity, and performance. Lead the support team and communications with customers to foster continuous improvement.