Team Vision - Optometric Technician

Luxottica; Niles (IL); On-site; USD 27,248 - 38,793; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off/vacation

Employee discounts

Job summary

Luxottica is looking for an Optometric Technician based in Niles, Illinois. The role involves ensuring the highest quality of optometric care, assisting with patient exams, and managing patient records.

You will perform various tests, support patient flow, and operate scheduling systems efficiently. A high school diploma and 2+ years in healthcare or optometry are mandatory, along with strong communication skills and problem-solving abilities.

Offering competitive pay ranging from $19.78 to $28.16 per hour and various benefits, this position is perfect for those looking to grow in the optometric field.

Qualifications

• Knowledge of optical and medical terminology.
• Ability to assess priorities and manage multiple tasks in a fast-paced environment.
• Ability to work autonomously.

Responsibilities

• Assist with patient care during eye exams and manage patient records.
• Perform various tests aiding the optometrist in vision examinations.
• Support contact lens exams and maintain equipment compliance.

Skills

Strong communication and listening skills

Problem-solving ability

Coaching skills

Strong interpersonal skills

Basic math skills

Education

High school graduate or equivalent

2+ years of experience in optometry or healthcare

Tools

Optical equipment

Diagnostic testing

Job description

General Function

The Optometric Technician ensures all patients receive the highest quality optometric care during the eye exam. This role provides an unsupervised patient experience by seamlessly linking the doctor and other primary care functions together.

Major Duties & Responsibilities

• Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.
• Performs various tests to aid the optometrist with vision examinations including visual acuity measurements, depth and color perception tests, and retinal imaging.
• Performs tests to aid the optometrist in accurate diagnosis and treatment for the patient in an appropriate time frame.
• Reviews prescriptions and patient information carefully; identifies special needs and consults with Optometrists, Optician or Practice Manager when necessary.
• Identifies situations involving dissatisfied patients and acts quickly for resolution.
• Performs work accurately and thoroughly despite time pressure and patient volume.
• Handles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAA.
• Supports contact lens exams and orders, including contact lens care, trial inventory and patient orders.
• Utilizes appointment scheduling procedures and computer operations efficiently.
• Operates the point-of-sale system with accuracy and attention to detail, and creates and tenses sales transactions following operational processes.
• Maintains a safe working environment for all team members and patients.
• Supports compliance of visual merchandising in the exam lanes, assessment room and contact lens area.
• Adapts to various examination scenarios and remains personable with patients and staff.
• Performs all pre-examination testing with accuracy and attention to detail; explains all measurements and answers any patient questions.
• Responsible for maintenance and disinfection of equipment; provides clinical support to the Optometrist as needed.
• Works weekends and evenings in support of business needs (varies by location).
• Adheres to attendance and daily time‑keeping requirements.
• Adheres to all company policies and procedures.
• Consistently maintains proper dress code.
• Performs other functions as assigned by Practice Manager or business needs.

Basic Qualifications

• High school graduate or equivalent
  • 2+ years of experience in optometry, ophthalmology or a healthcare setting
• Knowledge of optical and medical terminology
• Understanding and utilization of optical equipment and diagnostic testing (pre‑exam testing, visual acuity, etc.)
• Coaching skills
• Strong communication and listening skills
• Problem‑solving ability
• Strong interpersonal skills
• Ability to assess priorities, address multiple tasks and deadlines in a fast‑paced environment
• Ability to work autonomously
• Knowledge of office environment
• Strong basic math skills

Preferred Qualifications

• Experience in healthcare
• Previous experience in customer service, retail and/or optical
• Optometric technician certification

Pay Range

$19.78 - $28.16 per hour

Benefits

Employee pay is determined by geography, experience, qualifications, skills and local minimum wage requirements. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Competitive bonus and/or commission plans may also be offered.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information or any other characteristic protected by law. Native Americans in the US receive preference in accordance with Tribal Law.