Team Supervisor

Pacific Clinics; Los Angeles (CA); On-site; USD 72,000 - 88,000; Full time

Job summary

Pacific Clinics in Los Angeles is seeking a Team Supervisor to coordinate and supervise a team of 6-8 case managers, housing staff, and specialists. You will work with the Department of Mental Health and other agencies to ensure integrated behavioral healthcare delivery.

The role emphasizes a consumer-centered approach, staff development, and adherence to HIPAA and Pacific Clinics values. Must meet eligibility and program-specific requirements; bilingual ability may be required for some programs.

Qualifications

• Bachelor's degree and 1+ years supervisory experience in mental health.
• Experience leading and coordinating staff.
• Bilingual skills may be required depending on program area.

Responsibilities

• Supervise 6-8 case managers and housing staff.
• Coordinate cases with DMH and other agencies.
• Ensure timely services including crisis intervention.
• Recruit, hire, and train program staff.
• Maintain charting and paperwork to QA standards.
• Collaborate with community partners to meet client needs.

Skills

Supervisory experience

Bilingual abilities

Education

Bachelor's degree

Job description

Overview

Schedule: Monday through Friday, from 830am to 5pm

Compensation We Offer

• The initial compensation for this position ranges from $71,760 to $88,256 per year; depending on experience, location, and internal equity considerations.
• 7.5% Bilingual Differential for qualified positions*

Benefits We Offer

• BenefitsEligibilitystarts on day ONE
• We provide a robust benefits package which includes medical, dental, vision, See our Benefits Page HERE.
• 401K Employer Match up to4%
• Competitive Time Off Plans

Must meet eligibility requirements based on employment status

Pay Range

$71,760 - $88,256

Job Summary

The Team Supervisor coordinates and supervises 6-8 case managers, housing staff, peers, Family Specialists, Behavior Specialists, Family Finders, LVNS, LPTs, Clubhouse and/or other staff as assigned by the Program Director. Coordinates cases with the *Department of Mental Health (DMH) and in some counties Behavioral Health and/or other funding sources/agencies and ensures the delivery of integrated behavioral healthcare.

Responsibilities

• Ensures that all supervisees provide a wide array of quality services within their scope of practice to assist consumers in reaching their optimum level of functioning and improved quality of life.
• Ensures staff includes a consumer and family-centered approach to services in all treatment activities.
• Ensures that case management service plans address impairments and strengths and are consistent with the consumer's diagnosis.
• Ensures that consumers receive access to timely services including crisis intervention.
• Participates in the recruitment, selection, hiring and training of program staff.
• Provides routinely scheduled supervision and consultation to staff adhering to ethical/legal HIPAA standards of practice, Pacific Clinics mission and core values, in enhancing professional growth and development.
• Participates in the development of program policies and procedures.
• Performs chart reviews consistent with Agency's and Division's requirements.
• Ensures charting and paperwork meet Agency, quality assurance and funding source requirements.
• Ensures program productivity and latency standards are met through ongoing supervision addressing barriers as they arise.
• Attends all Agency meetings and in-service trainings as required.
• Collaborates and consults with community partners to ensure consumers' needs are met.
• In some counties, supports community outreach and engagement efforts within the program and the region.
• Provides after-hours on-call crisis response/consultation.
• Works with the treatment team to provide appropriate coordinated care services to clients and their families.
• Attends and participates in staff meetings to provide input towards program development and staff training.
• Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable.
• Reports to work on time and maintains reliable and regular attendance.
• Models Pacific Clinics' approach, mission and core values in all communication and correspondence
• Works with a multicultural team sensitive to the cultural and linguistic needs of the clients and families served.
• Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
• Bachelor's degree and one (1) or more years relevant experience working with chronic and severe mental illness including one (1) or more years of supervisory experience or demonstrated experience leading and/or coordinating the work of other staff, or equivalent combination of education and experience (two years of relevant experience equals one year of education)
• Bilingual skills in the appropriate language for the Clinics' clients may be required by some programs and/or areas served.

Job Competencies

NA

Physical Requirements

While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds.

Driving Required May have unsupervised contact with children. Requires full background check and TB Exam. We are an Equal Opportunity Employer, which includes providing reasonable accommodations for individuals with a disability.We will consider for employment, qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.