Clinical Team Supervisor

Pacific Clinics; San Jose (CA); On-site; USD 96,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, vision

401K match up to 4%

Paid time off

Job summary

Pacific Clinics seeks a Clinical Team Supervisor to lead 6-8 therapists and case managers, ensuring high-quality behavioral health services, assessments, and group/family therapy.

You will coordinate with funding sources, ensure compliant documentation, supervise staff, and drive training and CQI initiatives to improve program outcomes across the region.

Qualifications

• Masters degree and 3+ years relevant experience.
• Licensed clinician in one of the listed categories.
• Bilingual ability appropriate to clients served.

Responsibilities

• Supervise 6-8 therapists and clinical staff.
• Ensure psycho-diagnostic assessment and family/group therapy.
• Recruitment, selection, and staff training.
• Maintain HIPAA-compliant documentation and billing.
• Collaborate with agencies and CQI/QA processes.

Skills

People management

Leadership

Case management

Bilingual (English/Spanish)

Education

Master's Degree

Licensed clinician (LMFT/LCSW/LPCC/Psychologist)

Job description

Overview

Compensation We Offer

• The initial compensation for this position ranges from $96,165 - $118,271 per year; depending on experience, location, and internal equity considerations.

Benefits We Offer

• BenefitsEligibilitystarts on day ONE
• We provide a robust benefits package which includes medical, dental, vision
• 401K Employer Match up to4%
• Competitive Time Off Plans

Must meet eligibility requirements based on employment status

**Must meet eligibility requirements

Pay Range

$95,165 to $118,271

Job Summary

The Clinical Team Supervisor coordinates and supervises 6-8 therapists, case managers and/or other clinical services staff as assigned by the Program Director. Ensures staff provides mental health services including psycho-diagnostic assessment, group and family therapy services. Coordinates cases with the funding sources/agencies and ensures the delivery of integrated behavioral healthcare. Performs managerial duties and participates in seminars and providing learning and training opportunities within the program. Identifies staff training needs and ensures development and implementation.

Responsibilities

• Ensures that all supervisees provide an array of quality services to assist consumers in reaching their optimum level of functioning and improved quality of life.
• Provides supervision of clinical hours for staff pursuing licensure. Ensures staff includes a consumer and family-centered approach to services in all treatment activities.
• Ensures that all client assessments and treatment or case management service plans address impairments and strengths and are consistent with the consumer's diagnosis.
• Ensures consumers receive access to timely services including crisis intervention.
• Participates in the recruitment, selection, hiring and training of program staff.
• Provides routinely scheduled supervision and consultation to staff adhering to ethical/legal HIPAA standards of practice, Pacific Clinics mission and core values, in enhancing professional growth and development.
• Participates in the development of program policies and procedures. In some counties, the completion of CQI/QA projects and audits measured by spot checks and documentation review.
• Ensures charting and paperwork meet Agency, quality assurance and funding source requirements.
• Ensures program productivity and latency standards are met through ongoing supervision addressing barriers as they arise.
• Attends all Agency meetings and in-service trainings as required. Collaborates and consults with community partners to ensure consumers' needs are met. In some counties, supports with outreach and engagement efforts within the program and region's needs.
• Provides after-hours on-call crisis response/consultation. Works with the treatment team to provide appropriate coordinated care services to clients and their families. Works with a multicultural team sensitive to the cultural and linguistic needs of the clients and families served. Attends and participates in staff meetings to provide input towards program development and staff training.
• Interacts with other internal programs, clinical/support staff and external sources such as school or community personnel as applicable. Reports to work on time and maintains reliable and regular attendance.
• Models Pacific Clinics' approach, mission and core values in all communication and correspondence. Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others.
• Performs other duties as assigned. Conducts family-centered, strengths-based, culturally competent individualized intakes / assessments gathering information from family, consumer, significant other and involved agencies in the office or in the field as appropriate.
• Considers substance abuse and/or co-occurring disorders in treatment plans. Completes Service and Coordination Plans, progress notes, and other *DMH required documentation in a timely manner and meets the standards of the Department of Mental Health
• Short/Doyle Medi-Cal, Pacific Clinics and its funding sources.
• Provides rehabilitative and in some counties therapy services to clients and/or their families which might include assistance in restoring or maintaining a client's functional skills, daily living skills, social skills, medication compliance, and linking up to needed community services and support resources.
• Provides outreach, advocacy, and rehabilitative services needed for ongoing cases and in crisis intervention.
• Provides case management, which might include obtaining client information, identifying needs and problems, linking clients and their families to appropriate resources.
• Works with the treatment team to provide appropriate coordinated care services to clients and their families.
• Review clinical notes and billing documentation to ensure inclusion of all information required for regulatory billing requirements.
• Timely review and approval of notes.
• Guides staff and interns in the development of their work plan, assigned duties responsibilities and scope of authority. Consults with staff on problems relative to their clients.
• Performs managerial duties including, but not limited to: assigning and reviewing progress of assignments, conducting performance appraisals, developing higher levels of expertise in staff members by encouraging further education, participation in seminars and providing learning opportunities within the program.
• Identifies staff training needs and ensures development and implementation
• Participate in delivering training sessions to meet the needs of staff.
• Works closely with QA department to support documentation compliance.
• Takes a lead role in internal clinical documentation audits.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Masters Degree and three (3) or more years of relevant experience, i.e., one year to two years post-licensure experience. In some counties, this can include working with healthcare/medical/psychology/behavioral/mental health, of which one (1) to two (2) years supervisory experience or demonstrated experience leading and/or coordinating the work of other staff. Licensed clinician in one of the following categories: Marriage Family Therapist, Licensed Clinical Social Worker, Licensed Professional Clinical Counselor or Psychologist, or equivalent combination of education and experience (two years of relevant experience equals one year of education) to include:
• Meets relevant state licensing requirements for billable services.
• Bilingual in the appropriate language for the Clinics' clients is highly and, in some instances, required.
• In some counties, Bicultural knowledge skills meet the requirement.

Job Competencies

• People management, training, and staff development skills
• Leadership skills
• Case management skills
• Bilingual or bi-cultural knowledge

Physical Requirements

While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to 5 pounds and occasionally move or lift up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Driving Required May have unsupervised contact with children. Requires full background check and TB Exam. We are an Equal Opportunity Employer, which includes providing reasonable accommodations for individuals with a disability.We will consider for employment, qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.