Team Success Specialist

Omni Home Services; Chattanooga (TN); On-site; USD 42,000 - 58,000; Full time

Job summary

Omni Home Services seeks a detail-oriented Team Success Specialist to ensure employees are equipped, supported, and prepared from day one across multiple locations. This role coordinates onboarding resources, uniforms, devices, and company assets, while maintaining accurate inventories and facilitating smooth offboarding.

Ideal candidates are highly organized with strong communication and customer-service skills.

Qualifications

• Strong organizational and time-management skills.
• Excellent attention to detail.
• Ability to manage multiple projects and priorities.
• Strong communication and customer-service skills.
• Proficiency with Google Workspace and Microsoft Office.
• Ability to lift and move equipment, supplies, and inventory items as needed.
• Valid driver's license and reliable transportation.
• Experience in inventory management, office administration, operations support, human resources, or employee onboarding (preferred).
• Experience managing company assets and equipment tracking systems (preferred).
• Experience supporting multi-location teams (preferred).

Responsibilities

• Coordinate and prepare resources for new team members before their start date.
• Ensure employees receive uniforms, equipment, and company assets.
• Set up and distribute: company shirts, hats, name tags, business cards, computers, tablets, phones, and other devices.
• Coordinate vehicle branding, magnets, wraps, decals, and company signage.
• Maintain inventory levels and coordinate replacements as needed.
• Order uniforms, equipment, office supplies, marketing materials, and operational resources.
• Maintain accurate records of all company-owned assets and equipment.
• Coordinate replacement of broken or outdated equipment.
• Serve as a resource for employees needing tools, equipment, supplies, or company resources.
• Coordinate collection of company-owned property during offboarding, recover assets, and update tracking records.

Skills

Organizational skills

Time management

Attention to detail

Multi-project management

Communication skills

Customer service

Google Workspace

Microsoft Office

Valid driver's license

Reliable transportation

Tools

Google Workspace

Microsoft Office

Job description

At Omni Home Services, we believe that great teams do their best work when they have the tools, resources, and support they need to succeed. The Team Success Specialist plays a critical role in creating that experience by ensuring employees are equipped, supported, and prepared from their first day through every stage of their employment.

This position serves as the central point of coordination for employee equipment, uniforms, supplies, company assets, and operational resources. The Team Success Specialist helps maintain a positive employee experience by proactively identifying needs, solving problems, and ensuring team members have what they need to perform their jobs effectively.

If you're highly organized, dependable, detail-oriented, and enjoy helping others succeed, this may be the perfect opportunity for you.

Roles & Responsibilities

New Hire Setup & Onboarding Support

• Coordinate and prepare all resources required for new team members before their start date.

• Ensure employees receive all assigned uniforms, equipment, and company assets.

• Set up and distribute:

  • Company shirts, hats, and uniforms

  • Name tags and badges

  • Business cards

  • Computers, tablets, phones, and other devices

  • Tools, equipment, and field supplies

  • Company vehicles and vehicle-related materials

Company Branding & Vehicle Readiness

• Coordinate vehicle branding, magnets, wraps, decals, and company signage.

• Ensure company vehicles are properly equipped, branded, and ready for daily operations.

• Maintain inventory of branding materials and coordinate replacements as needed.

Inventory & Supply Management

• Maintain adequate stock levels of company supplies and operational materials.

• Keep extra inventory on hand to support onboarding, replacements, and business growth.

• Organize storage areas and maintain accurate inventory records.

• Monitor inventory levels and proactively identify shortages before they impact operations.

Ordering & Procurement

• Order uniforms, equipment, office supplies, marketing materials, and operational resources.

• Coordinate purchases for team members across multiple departments and locations.

• Research vendors and maintain cost-effective purchasing practices.

• Ensure timely delivery of all requested items.

Equipment & Asset Management

• Maintain accurate records of all company-owned assets and equipment.

• Track assignment, movement, and return of:

  • Computers and technology

  • Phones and tablets

  • Field tools and equipment

  • Uniforms and branded apparel

  • Vehicles and vehicle accessories

• Conduct regular audits to ensure accountability and accuracy.

Equipment Replacement & Maintenance

• Coordinate replacement of broken, damaged, worn-out, or outdated equipment.

• Ensure team members receive replacements quickly to minimize operational disruption.

• Monitor equipment condition and proactively identify replacement needs.

Employee Support

• Serve as a resource for employees who need tools, equipment, supplies, or company resources.

• Respond promptly to requests and follow through until needs are met.

• Work closely with leadership and department managers to anticipate team needs.

• Help ensure every employee has what they need to perform their job successfully.

Offboarding & Asset Recovery

• Coordinate collection of all company-owned property when team members separate from employment.

• Recover uniforms, tools, technology, vehicles, access credentials, and other assigned assets.

• Verify returned equipment and update asset tracking records.

• Report missing or unreturned company property to leadership.

Qualifications

Required

• Strong organizational and time-management skills.

• Excellent attention to detail.

• Ability to manage multiple projects and priorities simultaneously.

• Strong communication and customer-service skills.

• Proficiency with Google Workspace and Microsoft Office.

• Ability to lift and move equipment, supplies, and inventory items as needed.

• Valid driver's license and reliable transportation.

Preferred

• Experience in inventory management, office administration, operations support, human resources, or employee onboarding.

• Experience managing company assets and equipment tracking systems.

• Experience supporting multi-location teams.

Success Traits

The ideal Team Success Specialist is:

• Highly organized and process-oriented.

• Dependable and responsive.

• Detail-oriented and accountable.

• Service-minded with a passion for helping others.

• Proactive and solution-focused.

• Able to anticipate needs before they become problems.

• Someone teammates can consistently rely on.

Key Performance Indicators (KPIs)

• New hire readiness and onboarding completion rates.

• Inventory accuracy and accountability.

• Timeliness of employee equipment fulfillment.

• Supply availability and stock management.

• Equipment recovery and asset tracking compliance.

• Employee satisfaction with responsiveness and support.

• Reduction in lost, damaged, or untracked company assets.

Why Join Omni Home Services?

Our people are our greatest asset. The Team Success Specialist plays a direct role in helping every employee succeed by ensuring they have the tools, equipment, supplies, and support needed to perform at their best. This role offers the opportunity to make a meaningful impact across multiple growing companies while helping build an exceptional employee experience and culture of support.