Team Operations - Academy Team Administrator

Orlando City SC; Kissimmee (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Orlando City SC is seeking a Team Administrator for the Academy to provide comprehensive administrative and operational support across Pre-Formation and Formation age groups. You will work closely with the Head of Academy Operations and other leaders to ensure smooth day-to-day delivery of academy programming aligned with MLS standards.

Ideal candidates are highly organized, proactive, and detail-oriented with experience in elite youth soccer environments.

Qualifications

• Bachelor’s degree in Sports Management, Business Administration, or related field, or equivalent professional experience.
• 2–4 years of experience in team operations, Academy administration, or elite youth sports environments.
• Experience within MLS academies, professional academies, or elite youth soccer environments preferred.
• Knowledge of MLS rules, youth player registration processes, and academy standards preferred.
• Proficiency with Teamworks and Microsoft Office.
• Excellent interpersonal and communication skills.

Responsibilities

• Provide full administrative and operational support for all Pre-Formation and Formation age groups across training, fixtures, tournaments, showcases, and special events.
• Coordinate and maintain all phase-specific schedules, calendars, and communications through Teamworks and other club platforms.
• Serve as a primary administrative contact for players, parents, coaches, and support staff within assigned age groups.
• Support day-to-day operational delivery of academy programming in accordance with MLS standards and club policies.
• Maintain accurate academy records, player files, attendance tracking, registration documentation, and operational reports.
• Assist Head of Academy Operations with academy-wide operational projects and initiatives.
• Support organization and execution of MLS events, tournaments, and showcases.
• Coordinate communication with internal departments to ensure operational readiness.
• Assist with player registration processes through MLS and federation systems.
• Support compliance with MLS roster regulations and safeguarding standards.
• Maintain up-to-date knowledge of MLS rules and youth player procedures.
• Coordinate team travel arrangements for academy teams in collaboration with Head of Academy Ops and Finance.
• Maintain professional communication with players and families regarding schedules and updates.
• Promote a positive experience reflecting Orlando City SC values.
• Coordinate Academy housing logistics including host family placements and agreements per policies.
• All other duties as assigned.

Skills

Team operations

Administrative support

Communication

Bilingual (Spanish/Portuguese)

Education

Bachelor’s degree in Sports Management/Business Administration

Tools

Teamworks

Microsoft Office

Job description

TITLE: Team Administrator – Academy

DEPARTMENT: Team Operations

REPORTS TO: Head of Academy Operations

FLSA: Full-time; Exempt

What Sets You Apart

The Team Administrator will provide comprehensive administrative and operational support across the Academy’s Pre-Formation and Formation age groups. This role will work closely with the Head of Academy Operations, Director of Soccer Operations, and Academy Director. This role will be an integral piece ensuring smooth day-to-day delivery of Academy programming in alignment with MLS standards, Orlando City SC operational expectations, and safeguarding requirements.

The ideal candidate is highly organized, proactive, and detail-oriented, with experience supporting elite youth soccer environments. This individual will serve as a central point of coordination for players, parents, coaches, and external stakeholders while ensuring all operational, registration, scheduling, travel, and compliance processes are delivered to a high professional standard.

Essential Duties And Responsibilities

• Provide full administrative and operational support for all Pre-Formation and Formation age groups across training, fixtures, tournaments, showcases, and special events.
• Coordinate and maintain all phase-specific schedules, calendars, and communications through Teamworks and other club communication platforms.
• Serve as a primary administrative contact for players, parents, coaches, and support staff within assigned age groups.
• Assist with the day-to-day operational delivery of academy programming in accordance with MLS standards and club policies.
• Maintain accurate academy records, player files, attendance tracking, registration documentation, and operational reports.
• Support the Head of Academy Operations with academy-wide operational projects and initiatives.
• Support the organization and execution of MLS events, tournaments, festivals, friendlies, and showcase competitions.
• Coordinate communication with internal departments, including facilities, groundskeeping, security, and medical staff, to ensure operational readiness.
• Assist with all player registration processes through MLS, U.S. Soccer, and applicable federation systems.
• Support compliance with MLS roster regulations, player movement policies, safeguarding standards, and competition requirements.
• Maintain up-to-date knowledge of MLS rules, academy standards, and youth player compliance procedures.
• Assist with international clearance and player documentation processes where applicable.
• Coordinate team travel arrangements for assigned academy teams in collaboration with the Head of Academy Ops and Finance.
• Maintain consistent and professional communication with players and families regarding schedules, travel, programming updates, and operational information.
• Promote a positive and professional experience that reflects the values and standards of Orlando City SC.
• Coordinate Academy player housing logistics, including host family placements, housing documentation, onboarding, monitoring, and conclusion of host family agreements in accordance with club policies.
• All other duties as assigned.

Qualifications

It’s never just a job at Orlando SC. It’s a way of life. We live and breathe soccer. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualifications:

• Bachelor’s degree in Sports Management, Business Administration, or a related field preferred, or equivalent professional experience.
• Minimum 2–4 years of experience in team operations, Academy administration, or elite youth sports environments preferred.
• Previous experience working within MLS academies, professional academies, collegiate athletics, or elite youth soccer environments preferred.
• Knowledge and understanding of MLS rules, youth player registration processes, and Academy operational standards preferred.
• Experience coordinating logistics, including fixtures, tournaments, travel, and events.
• Proficiency in Microsoft Office Suite and athlete management platforms such as Teamworks.
• Strong organizational, administrative, and multitasking skills with exceptional attention to detail.
• Excellent interpersonal and communication skills with the ability to interact effectively with players, parents, coaches, and staff.
• Ability to work independently while contributing positively within a collaborative team environment.
• Ability to manage multiple projects simultaneously while meeting deadlines in a fast‑paced environment.
• Flexible schedule with availability to work evenings, weekends, and travel domestically as required.
• Bilingual in Spanish or Portuguese preferred but not required.
• Ability to pass a background screening.
• Ability to attain and maintain SafeSport certification.

About Orlando City SC & Orlando Pride

In November 2013, Orlando City Soccer Club was awarded a Major League Soccer (MLS) franchise, becoming the league’s 21st franchise. The team began play in March 2015, with 62,510 fans packing the then-Orlando Citrus Bowl for the Club’s MLS debut.

The Lions have reached the postseason in five-consecutive seasons (2020-24), qualified for the Concacaf Champions Cup (formerly Concacaf Champions League) in both 2023 and 2024, and reached their first final in 2020 during the MLS is Back Tournament. In 2022, Orlando City won its first championship of its MLS era, lifting the Lamar Hunt U.S. Open Cup trophy, which also marked the first championship by any professional team in the City Beautiful. Prior to its time in MLS, Orlando City boasted a decorated history in the United Soccer League, winning the league’s championship in both 2011 and 2013 seasons.

In October 2015, the Orlando Pride was announced as the 10th team in the National Women’s Soccer League (NWSL), bringing professional women’s soccer to the state of Florida for the first time. The team began play in April 2016, setting a then-league single-game attendance record in its first‑ever home game, with 23,403 fans witnessing the Club’s first win.

The Pride feature a star-studded roster of domestic and international talent and, in 2024, brought the first professional major league title to the city of Orlando, with the Club winning the NWSL Championship. The season saw the Pride complete the double, winning both the Championship and the NWSL Shield as the best team in the regular season, capping off a historic campaign that set numerous league records. Former Orlando City defender Seb Hines serves as the team’s head coach, not only the first Black head coach in the league, but also the first to win both the Championship and the NWSL Shield, and the 2024 NWSL Coach of the Year.

In 2017, both teams moved into its privately-owned, soccer-specific venue – Inter&Co Stadium – located in the heart of downtown Orlando.

In July 2021, the Club – which includes Orlando City SC, the Orlando Pride, Orlando City B (MLS NEXT Pro) and Inter&Co Stadium – was purchased by the Wilf Family, who also own the Minnesota Vikings of the National Football League.

For more information on Orlando City SC and Orlando, visit OrlandoCitySC.com or Orlando-Pride.com.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Orlando City and Orlando Pride will ensure that individuals with disabilities are provided with reasonable accommodation(s) to participate in the job application or interview process and perform critical job functions. Please contact the People and Culture department at [email protected] to let us know the nature of your request and your contact information.