Team Mortgage Loan Originator

DRB Mortgage; Charlotte (NC); On-site; USD 55,000 - 85,000; Full time

Job summary

Acrisure Mortgage is seeking a Team Mortgage Loan Originator to support loan officers, manage applications, and ensure a smooth loan process in a fast-paced environment.

The role requires sales orientation, strong organizational skills, and knowledge of mortgage products. It offers base salary plus bonus with potential commissions once licensed; on-site in Charlotte, NC.

Qualifications

• 2–4 years mortgage origination or support experience.
• Strong communication and customer-service skills.
• Ability to thrive in a fast-paced environment and manage multiple tasks.

Responsibilities

• Assist loan officers in preparing and submitting loan applications, ensuring all required documentation is accurate and complete.
• Communicate with clients to gather necessary information, address questions, and provide updates on loan status.
• Coordinate with processing, underwriting, and closing departments to facilitate a smooth and timely loan process.
• Manage loan pipelines, track progress, and follow up on incomplete or missing documentation.
• Support sales team efforts to cultivate new client relationships by providing superior customer service.
• Stay informed about current mortgage products, programs, and industry changes to assist clients and loan officers effectively.

Skills

Mortgage basics

Customer service

Sales orientation

Organization

Communication

Encompass experience

Tools

Encompass

Job description

Acrisure Mortgage is seeking to hire a Team Mortgage Loan Originator!

As a Team Mortgage Loan Originator (Loan Officer Assistant) , you will provide crucial support to loan officers, assisting with loan origination tasks, managing client communications, and ensuring a smooth loan application process. This role requires an individual with who is sales oriented, has excellent organizational skills, a strong understanding of mortgage products, and the ability to thrive in a fast-paced environment. You will work with referral sources, borrowers and internal staff to ensure loans are supported and provide the highest level of customer service. In addition to providing support, the Team MLO will have the ability to self-refer loans to the team. This position offers a base salary plus bonus and the ability to earn commissions once licensed .

Job Duties

• Assist loan officers in preparing and submitting loan applications, ensuring all required documentation is accurate and complete.
• Communicate with clients to gather necessary information, address questions, and provide updates on loan status.
• Coordinate with processing, underwriting, and closing departments to facilitate a smooth and timely loan process.
• Manage loan pipelines, track progress, and follow up on incomplete or missing documentation.
• Support sales team efforts to cultivate new client relationships by providing superior customer service.
• Stay informed about current mortgage products, programs, and industry changes to assist clients and loan officers effectively.

Job Requirements

• Must be able to work full-time, on-site Monday through Friday at our Charlotte office located at 11215 N. Community House Rd., Suite 700, Charlotte, NC 28277
• Minimum of 2-4 years mortgage origination/support experience
• Mortgage Loan Originator license preferred . If not currently licensed, ability to obtain Mortgage Loan Originator license.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Ability to manage multiple tasks and work under tight deadlines in a high-volume environment.
• Encompass experience preferred
• Technology savvy

Acrisure Mortgage is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace. Applicants must complete all interviews without the use of AI or automated tools.