Team Member/Superfood Ninja

Vitality Bowls; Plainview (NY); On-site; USD 19,286 - 24,796; Full time

Job summary

Vitality Bowls is seeking team members to provide excellent customer service and maintain high food quality standards. Responsibilities include assisting guests, keeping the restaurant clean, and following health and safety guidelines.

Ideal candidates should be friendly, knowledgeable about the menu, and committed to delivering a great customer experience while working effectively with team members.

Qualifications

• Must be friendly and able to create a great first impression.
• Must have a thorough knowledge of the food and recipes.
• Must have a sense of urgency and maintain a positive attitude.

Responsibilities

• Memorize training material and explain health benefits to customers.
• Assist and ring up guests, answer phone calls, and take orders.
• Maintain cleanliness of the store and food preparation areas.

Skills

Customer Service Skills

Food Knowledge

Sanitation Procedures Understanding

Teamwork

Ability to Follow Recipes

Basic Computer Skills

Tools

POS System

Job description

Overview

Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.

Responsibilities

• Memorize the training material and be able to explain the health benefits of the ingredients and the food to customers in an upbeat and informative manner
• Keep the front lobby and outside area clean
• Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times
• Assist and ring up guests, answer phone calls and take orders over the phone
• Have a thorough knowledge of the food and recipes; must be able to follow recipes and to make all food in a timely and sanitary manner
• Prep food according to proper procedures
• Continuously and thoroughly clean the kitchen and lobby
• Put away deliveries and keep everything organized
• Wash dishes and put them away
• Communicate with other staff to ensure that all orders are made correctly and in a timely way
• Carry out food to customers
• Communicate with managers about the schedule, informing them in a timely manner of days off needed
• Show up on time and take breaks for the appropriate length of time
• Complete all opening and closing duties
• Perform additional tasks requested by the manager
• Follow sanitation guidelines
• Stock and rotate food
• Adhere to safety procedures
• Practice cost‑cutting measures
• Pitch in and work as a team
• Communicate effectively with coworkers and managers
• Become food certified
• Must be able to handle a basic computer, POS system, and handle cash and credit cards
• Follow health, sanitary, and safety requirements
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
• Maintain a clean and work‑appropriate personal appearance
• Come to work with a positive attitude and be willing to work well with others
• Track food quality
• Handle special circumstances

Standards And Expectations

Be Friendly and Fast

• Make a great first impression: smile and greet each guest.
• Show a sense of urgency and strive to minimize wait times.
• Get to know your guests and make them regulars.
• Make a memorable connection and send each guest off with a smile.

Know Your Stuff

• Become knowledgeable about the Vitality Bowls menu and preparation methods (including gluten‑free modifications).
• Being fitness and nutritionally minded will help you understand your customer.
• Develop a good understanding of each ingredient’s nutritional values.
• Deliver a perfect meal item every time.

The One Team Theme

• Work together as ONE team to deliver a great meal and provide outstanding service.
• Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work.
• Seek opportunities to exceed expectations.
• Embrace ACT: be Accountable, practice good Communication, and be Trustworthy.

Show Pride In Your Work

• Look sharp and be on time for all scheduled shifts, and have reliable transportation to our location.
• Keep the store clean, organized, and looking great with consistency.
• Operate the cash register and handle all cash transactions with careful consideration.
• Do your best and strive for excellence in everything you do.