Restaurant Team Member

Vitality Bowls; San Jose (CA); On-site; USD 31,000 - 47,000; Full time

Job summary

Vitality Bowls in San Jose, CA is seeking team members to deliver friendly service and accurate food preparation. You will assist guests, take orders, and ring up purchases while maintaining a clean front and dining area. Knowledge of recipes, sanitation, and POS usage is essential for efficient service and guest satisfaction.

This role emphasizes teamwork, punctuality, and a positive attitude as you contribute to a fast-paced environment with health and safety standards at the core.

Qualifications

• Experience in fast-casual or similar restaurant environment.
• Knowledge of health and safety regulations.
• Ability to follow recipes and prepare food in a sanitary manner.
• Excellent interpersonal skills and willingness to help customers.
• Able to answer phone calls and take orders accurately.

Responsibilities

• Maintain front lobby and outside area cleanliness.
• Provide excellent customer service and inform customers of wait times.
• Assist guests, ring up orders, answer phone and take orders.
• Prepare food according to recipes and sanitary procedures.
• Stock, rotate and organize stock; clean kitchen and lobby.
• Deliver food to customers and communicate with managers about schedules.
• Follow sanitation guidelines and safety procedures.
• Use POS system and handle cash/credit cards.
• Complete opening and closing duties; work as a team.

Skills

Customer service

Food safety

Communication

Teamwork

Time management

Cash handling

Recipe following

Tools

POS system

Job description

• Keep the front lobby and outside area clean
• Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times
• Assist and ring up guests, answer phone calls and take orders over the phone
• Have a thorough knowledge of the food and recipes. Must be able to follow recipes and to make all food in a timely and sanitary manner.
• Prep food according to proper procedures
• Continuously and thoroughly clean the kitchen and lobby
• Put away deliveries and keep everything organized
• Washing dishes and put away
• Communicate with other staff to ensure that all orders are made correctly and in a timely way
• Carry out food to customers
• Communicate with managers about the schedule, informing them in a timely manner of days off needed
• Show up on time and take breaks for the appropriate length of time
• Complete all opening and closing duties
• Perform additional tasks requested by your manager
• Follow sanitation guidelines
• Stock and rotate food
• Adhere to safety procedures
• Practice cost-cutting measures
• Pitch in and work as a team
• Communicate effectively with coworkers and managers
• Become food certified
• Must be able to handle a basic computer, POS system; handling cash and credit cards
• Follow health, sanitary, and safety requirements
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
• Maintain a clean and work appropriate personal appearance
• Come to work with a positive attitude, and are willing to work well with others

• Keep the front lobby and outside area clean
• Have excellent customer service, including being positive and extremely polite and informative to customers, as well as giving accurate wait times
• Assist and ring up guests, answer phone calls and take orders over the phone
• Have a thorough knowledge of the food and recipes. Must be able to follow recipes and to make all food in a timely and sanitary manner.
• Prep food according to proper procedures
• Continuously and thoroughly clean the kitchen and lobby
• Put away deliveries and keep everything organized
• Washing dishes and put away
• Communicate with other staff to ensure that all orders are made correctly and in a timely way
• Carry out food to customers
• Communicate with managers about the schedule, informing them in a timely manner of days off needed
• Show up on time and take breaks for the appropriate length of time
• Complete all opening and closing duties
• Perform additional tasks requested by your manager
• Follow sanitation guidelines
• Stock and rotate food
• Adhere to safety procedures
• Practice cost-cutting measures
• Pitch in and work as a team
• Track food quality
• Handle specials circumstances
• Communicate effectively with coworkers and managers
• Become food certified
• Must be able to handle a basic computer, POS system; handling cash and credit cards
• Follow health, sanitary, and safety requirements
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly and have a sense of urgency
• Maintain a clean and work appropriate personal appearance
• Come to work with a positive attitude, and are willing to work well with others

Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.

Vitality Bowls’ Standards And Expectations

Be Friendly and Fast

• Make a great first impression: smile and greet each guest.
• Show a sense of urgency and strive to minimize wait times.
• Get to know your guests and make them regulars.
• Make a memorable connection and send each guest off with a smile.

Know Your Stuff

• Become knowledgeable about Vitality Bowls menu, preparation methods (gluten free modifications)
• Being “fitness and nutritionally minded” will help you understand your customer
• Develop a good understanding of each ingredient’s nutritional values
• Deliver a perfect meal item every time.

The “One Team” Theme

• Work together as ONE team to deliver a great meal and provide outstanding service.
• Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work.
• Seek opportunities to exceed expectations.
• Embrace the ACT principal – be Accountable, practice good Communication, and be Trustworthy.

Show Pride In Your Work

• Look sharp and be on time for all scheduled shifts, and have reliable transportation to our location.
• Keep the store clean, organized, and looking great with consistency.
• Operate cash register and handle all cash transactions with careful consideration.
• Do your best and strive for excellence in everything you do.