Team Member & Shift Leader - Westford, MA

The Works Bakery Cafe; Westford (MA); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Employee discount on meals

Competitive pay with tips

Paid vacations

Medical, dental, and vision insurance

Performance-based bonuses

Job summary

A vibrant café chain is seeking enthusiastic individuals for Team Member and Shift Leader roles in Westford, Massachusetts. This position involves greeting customers, preparing food, and maintaining café cleanliness. Ideal candidates will have strong communication skills and a passion for customer service. Opportunities for advancement exist with training available. Enjoy benefits such as employee discounts, competitive pay with tips, and paid vacations.

Qualifications

• Prior food preparation experience preferred.
• Good communication skills essential.
• Ability to stay calm in fast-paced environment.

Responsibilities

• Greet and serve customers, handling cash.
• Prepare handcrafted smoothies, sandwiches, and more.
• Maintain a clean and organized café.

Skills

Customer service

Communication skills

Multi-tasking

Food preparation

Job description

Description

Team Member (greeting, counter-culture intelligentsia) & Shift Leader (team member +)

About us

The Works ® is a growing regional chain of community-minded cafés, dedicated to providing the highest quality food and friendliest customer service. Each of our cafés reflects the unique character and needs of the communities we serve. We’re committed to sourcing healthy, local ingredients for our bagels, breakfast and lunch sandwiches, soups, salads, smoothies, fresh-baked sweets and more...Our mission is to contribute to the health and well-being of our communities: our customers, our team members, and the environment.

Come experience our vibrant, community-oriented culture that promises to offer something new each day and opportunities to grow.

About you

Do you like playing with your food? Are you hungry for a cool café job that’s inspired by great ingredients that are carefully sourced? Do you smile a lot? The Works is looking for a few fresh faces who want to make a positive difference in every customer’s day. You’re a team player who enjoys fast-paced work and interacting with others. You have good communication skills, pay attention to detail, an ability to multi-task, you are committed to providing great customer service, and are looking to develop leadership skills for the future.

Job Overview

We’re looking for fresh and friendly faces to join our front of house team in Manchester, NH! We prefer someone with prior food preparation experience, great communication skills, and the ability to move quickly and efficiently between tasks. There are many opportunities for advancement with training provided for the right candidate.

Position Type

Full-time and part-time positions available

Duties Include

• Greeting, serving customers and handling cash
• Preparing handcrafted smoothies, breakfast and lunch sandwiches, entrées, salads, soups, and more
• Maintaining a clean and organized café
• Ability to stay cool and calm in a fast-paced work environment

As a Shift Leader, duties also includes

• Oversee daily administrative requirements such as cash handling
• Adhere to established operational and service standards with commitment and passion to helping fellow staff do the same
• Develop staff by giving timely, honest, and on-going feedback
• Be confident in leading, directing and guiding others
• Ability to stay cool and calm in a fast-paced work environment

A successful candidate must have a neat appearance, be organized and punctual. “Can do” attitudes and friendly smiles are a must! Must be able to stand and walk for periods of 8 +/- hours each shift, and be able to reach, bend, balance, and transport objects repeatedly during a shift.

Industry Leading Benefits

• Employee discount on our nourishing meals (a sample of all we make!)
• Competitive pay (ask around—hourly pay plus pooled staff tips will be worth your efforts)
• Paid vacations! (Yeah, get paid to play in the sand, hike a mountain or visit family...)
• Insurance—take care of yourself with medical, dental, and vision insurance program
• Performance-based BONUS opportunities!