Team Member Relations Manager

Agua Caliente Casinos; Cathedral City (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Agua Caliente Casinos is seeking a Team Member Relations Manager to support the Human Resources Manager as a liaison in addressing Team Member issues. This role researches concerns, assists in communicating policy changes, and collaborates with Human Resources on programs affecting workplace culture across the properties.

The ideal candidate will have a high school diploma or GED (2 years of college preferred) and 2-3 years HR experience, with strong computer skills and the ability to work in a

Qualifications

• 2 years of college preferred.
• 2-3 years Human Resources experience required or a combination of related education and experience.
• Strong management and computer skills.
• Must adhere to tribal regulations and internal controls.

Responsibilities

• Support HR Manager as liaison for Team Member issues.
• Research Team Member complaints and assist in communicating policy changes.
• Coordinate Team Member forums as needed.
• Maintain high visible presence with Team Members in their work environment.
• Provide excellent guest service.

Skills

HR policies

Communication

Microsoft Office

Team member relations

Education

High school diploma or GED

Two years college

Tools

HRIS

Job description

The Team Member Relations Manager supports the Human Resources Manager as a liaison in responding to Team Member issues. The Team Member Relations Manager researches Team Member complaints; assists in the communication of company and corporate decisions with regard to policy changes; works with and/or suggests to Human Resources Team Members, programs affecting workplace culture. Administers Team Member benefit plans such as life, health dental, disability insurance, Leave of Absence and Workers’ CompensationTeam Member Relations Manager Essential Duties and Responsibilities (other duties may be assigned)Maintains a high visible presence and direct contact with Team Members within their normal work environmentMakes recommendations to the Human Resources Manager to establish policies and procedures to improve Team Member RelationsResearches concerns and issues of active Team MembersKnowledgeable of company, departmental and central policies, policy changes and decisionsCommunicates appropriate information to Team Members as directedAs directed by the Human Resources Manager, shall coordinate Team Member forums as neededProvide excellent guest serviceMust adhere to all Tribal Ordinance, Regulations, and the ACCRS and SRC System of Internal Controls, and Standard Operating ProceduresSupervisory ResponsibilitiesNoneHigh school diploma or GED2 years of college preferred2-3 years Human Resources experience required or a combination of related education and experienceStrong management and computer skillsWorking Conditions/Physical DemandsTo perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1-mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Must be able to work in a smoke filled environment. Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.