Team Member, Petsense

Tractor Supply Company; Taylor (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the retail sector seeks a Team Member to provide exceptional customer service while engaging with customers and assisting in store operations. The ideal candidate will be flexible, service-oriented, and able to work varied shifts. Responsibilities include operating the cash register, maintaining store cleanliness, and ensuring the safety of live animals. Join a team that values work-life balance and offers growth opportunities.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Qualifications

• Retail experience and/or pet/live animal knowledge preferred.
• Must be able to read, write, and count accurately.

Responsibilities

• Interact with customers and team members, supporting selling initiatives.
• Operate cash register and perform merchandise recovery.
• Ensure safety and well-being of live animals.

Skills

Communication

Problem Solving

Interpersonal Skills

Education

High School Diploma

Job description

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This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.

Essential Duties and Responsibilities (Min 5%)

As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Take the initiative to support selling initiatives (TEAM):
  • Thank the Customer
  • Engage with the customer and/or pet
  • Advise on products or services
  • Make it Memorable
• Perform a combination of duties during 95% of your day, including:
  • Operate cash register/computer following cash handling procedures
  • Merchandise recovery
  • Participate in freight process
  • Complete Plan-o-gram procedures
  • Assemble merchandise
  • Perform janitorial duties
  • Execute price changes/markdowns
  • Assist customers with loading purchases
  • Ensure the safety and well-being of live animals, sanitize and maintain holding tanks, and care for live animals as required
  • Complete all related documentation
• Perform other duties as assigned.

Required Qualifications

Experience: No experience required. Retail experience and/or pet/live animal knowledge is strongly preferred.

Education: A high school diploma or equivalent is preferred but not required. Must be able to read, write, and count accurately.

Preferred knowledge, skills, or abilities

• Pet/Live Animal, pet food, pet product knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Working Conditions

• Generally working indoors with moderate noise.
• Hard surface floors and outdoor lots with adequate lighting and temperature.
• Work shifts typically no less than 4 hours and may exceed 8 hours.
• Promote a safe and productive environment, adhering to safety guidelines.

Physical Requirements

• This position is non-sedentary.
• Must have the stamina and ability to move throughout the store and outdoor areas quickly and safely.
• Operate equipment safely and efficiently.
• Occasionally lift or reach overhead.
• Stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders frequently.
• Move throughout the store for entire shifts.
• Access all store areas safely.
• Operate store equipment and complete documentation accurately.
• Move and transfer merchandise and live animals weighing up to 50 pounds.
• Complete all required training and certification.

Disclaimer

This job description provides an overview and is not comprehensive. All duties should be performed as assigned by the supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are key to our success. We offer a comprehensive benefits package including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Eligibility varies by role and individual plan requirements.

Already a Team Member?

You must apply or refer a friend through our internal portal.

Our Mission and Values guide us in creating a positive culture and making decisions. We believe in work-life balance and offer rewards that support your well-being. Your opportunity for growth is here at Tractor Supply and Petsense.