Team Member, Petsense

Petsense by Tractor Supply; Gulf Breeze (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Team Member to provide exceptional customer service and support sales initiatives. This role involves engaging with customers, operating the cash register, and ensuring the well-being of live animals. Ideal candidates will possess strong communication skills and a passion for pets. Join a team that values your contributions and offers comprehensive benefits, including medical and tuition reimbursement. If you're flexible, adaptable, and eager to make a difference, this is the perfect opportunity for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• No experience required; retail experience preferred.
• Ability to read, write, and count accurately.

Responsibilities

• Interact with customers and support selling initiatives.
• Operate cash register and merchandise recovery.
• Ensure safety and well-being of live animals.

Skills

Customer Service

Communication Skills

Problem-Solving

Basic Computer Skills

Pet Knowledge

Education

High School Diploma or Equivalent

Job description

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This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.

Essential Duties and Responsibilities (Min 5%)

As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

1. Maintain regular and predictable attendance.
2. Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
3. Support selling initiatives (TEAM):
   • Thank the Customer
   • Engage with the customer and/or pet
   • Advise on products or services
   • Make it Memorable
4. Perform a combination of duties during 95% of your day, including:
   • Operate cash register/computer following cash handling procedures
   • Merchandise recovery
   • Participate in freight process
   • Complete Plan-o-gram procedures
   • Assemble merchandise
   • Perform janitorial duties
   • Execute price changes/markdowns
   • Assist customers with loading purchases
   • Ensure the safety and well-being of live animals, maintaining tanks and caring for animals as required
   • Complete all related documentation
5. Perform other duties as assigned.

Required Qualifications

No experience required; retail experience and/or pet/live animal knowledge is preferred.

High school diploma or equivalent is preferred but not required; must be able to read, write, and count accurately.

Preferred knowledge, skills, or abilities

• Pet/live animal, pet food, and pet product knowledge preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Working Conditions

• Generally indoor environment with moderate noise.
• Work shifts vary, generally no less than 4 hours and may exceed 8 hours.
• Maintain a safe and productive environment following safety guidelines.

Physical Requirements

• Non-sedentary position requiring movement throughout the store and outdoor areas.
• Ability to lift or reach merchandise overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders frequently.
• Operate store equipment safely and efficiently.
• Read, write, and count accurately for documentation.
• Communicate effectively with team members and customers.
• Process merchandise through POS system.
• Move and transfer merchandise weighing up to 50 pounds.
• Complete all required training and certifications.

Disclaimer

This job description provides an overview of responsibilities and is not exhaustive. All duties should be performed as assigned by a supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are central to our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources, tailored to role and eligibility.

Already a Team Member?

Apply or refer a friend through our internal portal.

Our Mission and Values guide our culture and decisions. We are committed to supporting our Team Members' well-being and growth. We care about what you care about!