Team Member (Part-Time)

Follett Corporation; Tacoma (WA); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Higher Education is seeking a Team Member to deliver outstanding customer service in our Tacoma store. You will greet customers, assist with inquiries, answer phones, and ring up purchases using the POS system.

This role emphasizes safe cash handling and proper pricing while keeping the sales floor stocked. The position supports training new team members and requires 0–3 years of experience, a high school degree or equivalent, and general computer skills.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer phone calls and direct callers.
• Ring up purchases using the POS system.
• Assist with training new team members.
• Maintain stocked and correctly priced sales floor.

Skills

Customer service

Education

High School Degree or equivalent

Tools

POS system

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills