Team Member (Part-Time)

Follett Corporation; Somerville (MA); On-site; USD 16,531 - 30,940; Part time

Job summary

Follett Corporation in Somerville, Massachusetts, is seeking a Team Member to join their team. This role focuses on providing exceptional customer service, assisting customers with inquiries, and managing transactions effectively. New team members will receive training to ensure a smooth onboarding process.

The ideal candidate should possess a high school diploma or equivalent and some experience in customer service. Pay ranges from $12.00 to $22.46 per hour, with opportunities for growth within a drug-free workplace environment.

Qualifications

• 0-3 years of relevant experience.
• General computer skills.

Responsibilities

• Provide exceptional customer service.
• Assist customers with inquiries and transactions.
• Ensure the sales floor is stocked and organized.

Skills

Customer service

Cash handling

Communication

Education

High School Degree or equivalent

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug-free workplace environment.

Pay Range

$12.00-$22.46/hour

Qualifiers

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills