Team Member (Part-Time)

Follett Corporation; Lebanon (IL); On-site; USD 16,531 - 30,940; Part time

Job summary

Follett Corporation is seeking a dedicated Team Member in Lebanon, Illinois, to provide exceptional customer service. Responsibilities include greeting and assisting customers with inquiries, ringing up purchases, and maintaining stock levels. This position requires a High School Degree or equivalent and relevant experience in customer service.

The pay range starts at $12.00 to $22.46 per hour, dependent on experience. Applicants must have basic computer skills and a strong focus on customer satisfaction.

Qualifications

• 1-3 years of relevant experience in a customer service role.
• Ability to handle cash securely and follow safe money-handling procedures.
• General computer skills for handling transactions.

Responsibilities

• Provide exceptional customer service and assist with inquiries.
• Ring up purchases using the POS system.
• Assist in training new team members and maintain stock levels.

Skills

Customer service

Cash handling

Basic computer skills

Education

High School Degree or equivalent

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug-free workplace environment.

Pay Range

$12.00-$22.46/hour

Qualifiers

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills