Team Member (Part-Time)

Follett Corporation; Kinston (NC); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Corporation in Kinston, North Carolina, is hiring a Team Member to provide exceptional customer service by assisting customers with inquiries, managing transactions, and training new team members. The ideal candidate should have general computer skills, a high school degree, and 0-3 years of experience.

The job offers a pay range from $12.00 to $22.46 per hour, reflecting the role's responsibilities in a drug-free workplace.

Qualifications

• 0-3 years of relevant experience required.
• Strong focus on providing exceptional customer service.
• Ability to handle transactions using the POS system.

Responsibilities

• Greet customers and assist with inquiries.
• Answer phones and direct callers.
• Keep sales floor stocked and priced properly.

Skills

Customer service

General computer skills

Education

High School Degree or equivalent

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug-free workplace environment.

Pay Range

$12.00-$22.46/hour

Qualifiers

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills