Team Member (Part-Time)

Follett Corporation; Scranton (Lackawanna County); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Corporation is seeking a Team Member to deliver exceptional customer service, greet shoppers, answer questions, and handle purchases at the POS.

You will contribute to stocking, pricing, and training, while maintaining a welcoming store environment. The role emphasizes safety and accurate cash handling in a fast-paced retail setting.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone or direct callers as needed.
• Ring up purchases using the POS system.
• Use safe money-handling procedures during transactions.
• Assist with training new team members.
• Ensure the sales floor is fully stocked and items are priced properly.

Skills

Customer service

POS system operation

Education

High School Diploma or equivalent

Tools

POS system

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills