Team Member (Part-Time)

Follett Corporation; Killingly (CT); On-site; USD 16,531 - 31,684; Full time

Job summary

Follett Higher Education in Killingly, CT seeks a Team Member to deliver exceptional customer service, greet customers, assist with store inquiries, answer phones, and process purchases at the POS. Ensure accurate pricing and stocked shelves while contributing to a friendly, efficient checkout experience.

The role emphasizes safe cash handling, training support for new staff, and maintaining an orderly sales floor with correctly priced items.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and direct callers as needed.
• Ring up purchases using the POS system.
• Follow safe money-handling procedures and secure transactions.
• Assist with training new team members.

Skills

Customer service

POS system

Phone handling

Education

High School Diploma

Tools

Cash register

Job description

Position Overview

The Team Member focuses on providing exceptional customer service. Greets customers, assists customers with store inquiries, answers the phone and/or directs callers, and rings up purchases using the POS system. Use safe money-handling procedures and secure transaction practices. Assist with training new team members. Ensures the sales floor is fully stocked and items priced properly.

Follett Higher Education is a drug‑free workplace environment.

Pay Range

$12.00-$22.46/hour

• 0-3 years of relevant experience
• High School Degree or equivalent
• General computer skills