Team Member- Oakhurst (Part Time)

Rook Coffee; Ocean Township (NJ); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Paid sick time

401(k)

Employee discounts

Free coffee while working

Participation in store and companywide events

Job summary

Rook Coffee in Ocean Township is hiring energetic individuals to provide exceptional customer service and brew high-quality coffee! As a team member, you'll engage customers, ensure a clean environment, and adhere to our quality standards.

Applicants should have strong interpersonal skills, a friendly personality, and be prepared for fast-paced work. Experience in customer service is preferred, along with weekend availability and a commitment to work for at least 6 months. We offer competitive benefits like paid sick time and employee discounts.

Qualifications

• Desire to work at Rook for a minimum of 6 months.
• Weekend availability is necessary.
• Positive mental attitude and friendly personality required.
• Experience in customer service for at least three months.
• Ability to lift at least 45 lbs and stand for extended periods.

Responsibilities

• Brew coffee and cold brew beverages as per recipes.
• Prepare pastries and maintain cleanliness.
• Ensure high standards of food and workplace safety.
• Build strong relationships with customers using the GRINDS service model.
• Serve as point-of-contact in absence of management.

Skills

Interpersonal skills

Customer service

Teamwork

Problem-solving

Education

High school diploma or equivalent

Job description

When childhood friends Holly and Shawn stepped away from their corporate careers and started Rook Coffee in 2010, they wanted to make people feel special. Since the beginning, in a 300-square-foot shack, Rook has focused on offering specialty coffees that inspire genuine, human connections.

Rook Coffee is currently seeking energetic and hard-working individuals to continue to make those connections. If you’re nice, likable, approachable, a team player, proactive, patient, sociable, positive, reliable, and honest, we’d love to hear from you.

Our team members are the face and personality of each Rook location! As a team member at Rook, you have the power to delight our customers with over-the-top customer service and amazing coffee! Our #1 focus is to ensure each customer’s visit is centered around our 3 pillars of excellence: Quality, Simplicity and Experience!

Benefits

• Paid sick time
• 401(k)
• Employee discounts
• Free coffee while working
• Participation in store and companywide events

Responsibilities

• Brew amazing coffee and cold brew beverages for our customers while adhering to product recipes and quality standards
• Handle and prepare pastries and other food items
• Maintain a neat and orderly workspace and store environment
• Maintain high standards for food and workplace safety
• Create and maintain a welcoming and fair work environment for customers and coworkers
• Deliver over-the-top customer service and build strong relationships with our customers by fully executing our GRINDS service model
• Serve as point-of-contact (POC) for the store in the absence of the store manager and manager-in-training. POC responsibilities may include: Holding the keys to the building with the purpose of opening or closing the store, cash counting and audits, preparation of daily cash deposit, facilitation of daily tasks, customer conflict resolution

Qualifications

• The desire to work at Rook for a minimum of 6 months
• Weekend availability
• A positive mental attitude and outlook on life
• Strong interpersonal skills
• A friendly and genuine personality is a must
• Experience in a barista or equivalent fast-paced restaurant or retail customer service role for a minimum of three months
• High school diploma or equivalent
• The ability to function as part of a cohesive team
• The ability to lift or move a minimum of 45 lbs
• The ability to remain calm and organized during peak, high intensity business hours
• The ability to stand for an extended period of time

Rook Coffee Roasters provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rook Coffee Roasters complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Rook Coffee Roasters expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rook Coffee Roasters’ employees to perform their job duties may result in discipline up to and including discharge.

Including tips.