Team Member - Moo Moo Express Car Wash

Express Wash Concepts LLC; Powell (OH); On-site; USD 41,328,000 - 44,634,000; Full time

Benefits offered by this job

Paid vacation (per Employee Manual)

Uniforms provided

Unlimited Wash Club membership

Discounts on retail items

Paid training and development

Job summary

Express Wash Concepts LLC is hiring a Team Member for Moo Moo Express Car Wash in Powell, Ohio. You will provide fast, friendly service, present Unlimited Wash Club options, and upsell packages to boost value for customers.

No prior experience is required; training is provided. The role is on-site, outdoors in all weather, with growth opportunities from team member to leadership.

Qualifications

• Experience with customer service is preferred but not required.
• Willingness to learn and promote Unlimited Wash Club memberships.
• Ability to work flexible hours including weekends.

Responsibilities

• Provide exceptional customer service and greet customers.
• Present Unlimited Wash Club options and upsell products.
• Maintain 100% satisfaction through follow-up and support.
• Handle basic POS transactions and educate on services.
• Follow safety guidelines and quality control checks.
• Perform related duties as assigned.

Skills

Customer service

Sales

Upselling

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Retail equipment

Job description

Location:8986 Owenfield Dr, Powell, Ohio, 43065Job Description:Ready to turn a job into a career? Join one of the fastest-growing companies in the region, starting at $15.00/hour with opportunities to advance and succeed.As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whether you’re starting your career or looking to take it to the next level, we’re here to support your journey.At Moo Moo Express Car Wash, we’re more than just a car wash—we’re committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Team Member to leadership roles and beyond.Why You’ll Love Working HerePay increases tied to training and skill developmentRecognition programsOngoing training and professional developmentUnlimited Wash Club membership50% off retail itemsCompany-provided uniformsPaid vacation (per Employee Manual)Where Clean Cars Begin: Your RoleAs a Team member, you will focus on providing exceptional customer service and focus sales efforts by engaging potential customers and presenting monthly unlimited car wash packages and upselling products to existing customers! Your workday will also consist of, but not be limited to:Educating our customers on the benefits of our Unlimited Wash ClubGreet and exceed customer expectations through long-lasting first impressions.Actively engage with customers pre/post wash to ensure 100% satisfaction.Maintain quality assurance through accurate Quality Control checks.Comply with all safety protocols and standard operating procedures.Properly address all customer escalations in a calm and collected manner.Understand and operate basic functional retail equipment (computer, POS, etc.)Pitch our membership when interacting with new customers.Learn the wash process and equipment to expand the knowledgebase.Perform other related duties as required and assigned.What You’ll Need to ShineHigh school diploma or equivalent, or current enrollment.Ability to work flexible hours, including weekends.Stand and move throughout the site for the entire shift in a fast-paced environment.Work outdoors in all weather conditions.Lift up to 25 lbs. consistently and up to 50 lbs. occasionally.Positive attitude, willingness to take direction, and a professional appearance.Follow safety guidelines and wear the required safety equipment.EWC111Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.