Team Member - Eataly Caffè Lexington (Tipped)

Eatal; New York (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Classes on products

and more!

Job summary

Eataly is opening its first Caffè in New York and seeks Team Members to deliver hospitality excellence. You will craft and serve a variety of beverages, follow recipes, and assist guests across the café.

Team members promote brand standards, handle cash at the POS, and collaborate with kitchen and service staff. Availability to work onsite, including mornings, evenings, and weekends, is required. Previous espresso experience is preferred.

Qualifications

• Knowledgeable and enthusiastic about coffee, tea and drink preparation.
• Outstanding communication and guest service skills.
• Ability to follow recipe and execute tasks according to standard.
• Ability to follow DOH / Company Regulations.
• 1+ year barista experience preferred.

Responsibilities

• Provides guests with outstanding service and in-depth knowledge of specialty products.
• Greet, guide, and assist guests throughout their experience at Eataly Caffè.
• Prepares and serves authentic Italian espresso across multiple counters.
• Collaborates with team across all sections of the Caffè (back-of-house and front-of-house).
• Maintains guest service standards with a hospitable demeanor at all volumes.
• Operates the POS system with accurate cash handling.

Skills

Customer service

Barista experience

Espresso knowledge

Communication

Allergen awareness

Tools

POS system

Job description

• Full-time

Company Description

Eataly, renowned as the world’s premier destination for authentic Italian cuisine, is excited to announce the opening of our first-ever Eataly Caffè, and we’re on the lookout for Team Members to help be part of this exciting venture! If you have a passion for exceptional service and a love for Italian coffee culture, this is your chance to shine. Come be part of a team that celebrates the art of Italian espresso and culinary excellence. Your expertise in hospitality will help create unforgettable experiences for our guests in this vibrant new café. Are you ready to make your mark? Join us at Eataly Caffè!

Job Description

Eataly Caffe Team Members serve as brand ambassadors, embodying Eataly’s core values of hospitalityand exceptional quality. Team members skillfully craft and serve a variety of specialty hot and coldbeverages, following Eataly’s recipes while also accommodating guests' special requests.Team members work across all areas of the operation in both back-of-house and front-of-house. Inaddition to beverage preparation, team members are responsible for maintaining cleanliness and upholding health and safety standards. Eataly Caffe Team Members prepare food items following Eataly’srecipes and high standards, ensuring an exceptional experience for every guest.

• Provides guests with outstanding service and in-depth knowledge of specialty products.
• Greets, guides, and assists guests throughout their experience at Eataly Caffe.
• Prepares and serves authentic Italian espresso across multiple counters, including coffee/café drinksand prepared food.
• Seamlessly collaborates with other team members, fulfilling duties across all sections of theCaffe, including back-of-house and front-of-house areas.
• Masters product knowledge and storytelling to answer questions about our menu and products,offering guidance on allergens and ingredient information.
• Maintains Eataly Caffe standards of guest service, presenting a hospitable andprofessionaldemeanor during all levels of business volume
• Ensures the Caffe remains clean and organized at all times in both guest and employee areasthrough assigned cleaning duties, such as: bathroom checks and table maintenance, washingdishes and equipment, cleaning prep and service stations, and stocking guest and employee areas.
• Receiving retail and product orders. Unloading, organizing, and stocking deliveries; recordinginformation; communicating shortages, discrepancies, and expired or damaged products.
• Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat,etc.)
• Operates the Point of Sales (POS) system ensuring accuracy of cash drops and authenticity ofbills.
• Performs other duties as required or assigned.

Compensation:The hourly compensation for this role is $17-$18 per hour + tips

Qualifications

• Knowledgeable and enthusiastic about coffee, tea and drink preparation and product
• Outstanding communication and guest service skills
• Ability to follow recipe and execute tasks according to standard
• Ability to follow DOH / Company Regulations
• Ability to perform simple mathematical calculations and follow directions for all production
• 1+ year barista experience on a manual espresso machine preferred

JOB REQUIREMENTS

• Availability to work onsite with a flexible schedule often including early mornings, evenings andweekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending andsquatting
• Ability to operate equipment such as manual espresso machine, ovens, drink blender, juicer andPoint of Sale
• Dexterity for rapid repeated movements

Additional Information

Benefits and Perks

• Paid Time Off
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!