Customer-Focused Team Member: Growth Path

Express Wash Concepts; Kettering (OH); Presencial; USD 31.000 - 34.000; Jornada completa

Descripción de la vacante

Express Wash Concepts is hiring for a Team Member role in Ohio with a starting wage of $15.00 per hour and clear paths for advancement. The company emphasizes growth, award-winning service, and a culture of supporting team members’ career development.

The role centers on delivering exceptional customer care, promoting Unlimited Wash Club memberships, and upselling products while learning wash processes and safety protocols. Expect flexible hours and outdoor work in varying weather.

Formación

• High school diploma or equivalent or current enrollment.
• Ability to work flexible hours, including weekends.
• Stand and move throughout the site for the entire shift in a fast-paced environment.
• Work outdoors in all weather conditions.
• Lift up to 25 lbs. consistently and up to 50 lbs. occasionally.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.

Responsabilidades

• Educate customers on the Unlimited Wash Club benefits.
• Greet and exceed customer expectations with strong first impressions.
• Engage with customers during and after the wash to ensure satisfaction.
• Maintain quality checks and safety compliance.
• Address customer escalations calmly and professionally.
• Operate basic retail equipment (computer, POS, etc.).
• Pitch membership when interacting with new customers.
• Learn wash process and equipment to expand knowledge base.
• Perform other related duties as required and assigned.

Conocimientos

Customer service

Upselling

Educación

High school diploma or equivalent

Herramientas

POS

Descripción del empleo

Express Wash Concepts is hiring for a Team Member role in Ohio with a starting wage of $15.00 per hour and clear paths for advancement. The company emphasizes growth, award-winning service, and a culture of supporting team members’ career development.

The role centers on delivering exceptional customer care, promoting Unlimited Wash Club memberships, and upselling products while learning wash processes and safety protocols. Expect flexible hours and outdoor work in varying weather.