Team Member (Charley's Cheesesteak)

LV Petroleum LLC; Camp Verde (AZ); On-site; USD 17,000 - 22,000; Part time

Job summary

Charleys Cheesesteaks Camp Verde is looking for an energetic Team Member to join our crew. This role covers customer service, basic food preparation, and front-of-house duties at our Camp Verde location, with walk-in interviews welcome on weekdays from 11:00 to 4:00.

As a Team Member, you will greet guests, take orders, and assist with meal preparation while ensuring health and safety standards. You will also handle the register, provide a positive dining experience, and help maintain a clean,

Qualifications

• Entry-level position with on-the-job training.
• Flexibility to work evenings, weekends, and holidays.
• Good verbal communication and friendly demeanor.

Responsibilities

• Greet customers warmly and take orders accurately.
• Assist in food preparation and ensure items are prepared to standard.
• Operate the cash register and handle payments with accuracy.
• Maintain cleanliness of dining and prep areas and follow safety guidelines.
• Collaborate with team to fulfill orders efficiently and on time.
• Support inventory and restocking as needed.

Skills

Customer service

Cash handling

Food preparation

Teamwork

Communication

Attention to detail

Job description

Walk In Interviews Welcome weekdays 11-4 1102 S Moonrise Dr. Camp Verde 86322

At Charleys Cheesesteaks, a Team Member plays a vital role in delivering excellent customer service and ensuring the smooth operation of the restaurant. The role typically includes a combination of food preparation, customer service, and general store responsibilities. Here’s a detailed job description for a Charleys Cheesesteaks Team Member:

Key Responsibilities:

Qualifications and Skills:

Physical Requirements:

Schedule Flexibility:

Additional Information:

• Customer Service:
• Greet customers warmly and in a friendly manner
• Take customer orders, accurately entering them into the system
• Make recommendations for menu items and upsell products (such as sides, drinks, or dessert)
• Handle customer complaints or concerns in a professional and helpful manner, ensuring a positive experience
• Serve food and drinks to customers at the counter or at their table, as needed
• Food Preparation:
• Prepare and cook food items according to Charleys' standards, ensuring consistency and quality
• Ensure all food items are cooked to the proper temperature and garnished appropriately
• Assemble sandwiches and other menu items quickly and accurately, following recipes and portion guidelines
• Maintain cleanliness and organization in the kitchen, adhering to food safety and sanitation practices
• Cash Register and Payment Handling:
• Operate the cash register, handle transactions, and process payments (cash, credit/debit)
• Give correct change and receipts to customers
• Maintain accuracy in cash handling and register operations
• Maintain Cleanliness:
• Ensure the dining area, kitchen, and restrooms are clean and organized
• Regularly clean and sanitize food preparation surfaces, utensils, and equipment
• Help with the general cleaning of the restaurant, including sweeping, mopping, and restocking supplies as needed
• Teamwork:
• Work closely with other team members to ensure orders are prepared and served efficiently
• Help with stocking supplies and ingredients to ensure the kitchen is always prepared for busy periods
• Assist with training new employees and providing support as needed
• Inventory and Stocking:
• Assist with inventory management and stock control
• Notify management of low stock or supplies and help with restocking inventory items
• Adhere to Health & Safety Standards:
• Follow all food safety and health regulations, including handling food, cleaning, and storage
• Wear the required uniform and follow any personal hygiene standards as outlined by the company
• Follow all workplace safety guidelines to ensure a safe environment for yourself and your team
• Customer-Focused: A strong passion for providing excellent customer service and ensuring a positive dining experience
• Communication: Good verbal communication skills for taking orders, interacting with customers, and working with the team
• Team Player: Ability to work collaboratively in a fast-paced environment and support other team members
• Attention to Detail: Accuracy in taking orders, preparing food, and handling payments
• Physical Stamina: Ability to stand for extended periods and lift items (up to 25-30 lbs)
• Adaptability: Ability to handle a variety of tasks and work in a fast-paced, often busy environment
• Food Handling Knowledge: Basic knowledge of food preparation, safety, and sanitation standards (will typically be provided on the job)
• Ability to stand, walk, and move around the store for extended periods of time
• Ability to lift and carry boxes or supplies up to 25-30 lbs
• Must be available to work flexible hours, including evenings, weekends, and holidays, based on store needs
• Entry-Level: This is typically an entry-level position, so prior experience in food service is not always required. Training will be provided
• Opportunities for Growth: There may be opportunities for advancement to higher roles, such as shift leader, supervisor, or manager