Team Member Advisor

Turning Stone Enterprises

Town of Verona (NY)

Presencial

USD 68.365 - 87.166

Jornada completa

14 días+

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Ventajas ofrecidas por este puesto de trabajo

Paid time off
Tuition assistance
Career-building professional development
Comprehensive healthcare benefits

Descripción de la vacante

A dynamic organization is seeking a Team Member Advisor to support leaders and team members across various departments. This role involves coaching, navigating team concerns, and contributing to a positive work environment. The ideal candidate has at least three years of experience in HR and a Bachelor's Degree in a related field. Competitive benefits and a supportive workplace culture are offered.

Formación

  • At least 3 years of experience as a Human Resource Generalist, focusing on employee relations.
  • Excellent oral and written communication skills.
  • Ability to accommodate early morning, evening or weekend appointments.

Responsabilidades

  • Provides an advisory service on People & Culture issues.
  • Develops rapport with supervisors to provide effective coaching.
  • Facilitates training with department leaders on policies.

Conocimientos

Conflict management skills
Interpersonal skills
Leadership skills
Judgment

Educación

Bachelor's Degree in Human Resources or related field

Herramientas

Microsoft Office Suite

Descripción del empleo

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Day Shift available

Join our People & Culture team as a Team Member Advisor, where you’ll play a key role in supporting leaders and team members across a variety of departments. From coaching leaders and navigating team member concerns to supporting training, hiring, and engagement efforts—you’ll be a go-to resource for building strong teams and a positive work environment. If you’re approachable, solutions-oriented, and passionate about helping people thrive, this is the role for you.

Job Requirements

Salary Range: $68,365 to $87,166 yearly

Day Shift available

Join our People & Culture team as a Team Member Advisor, where you’ll play a key role in supporting leaders and team members across a variety of departments. From coaching leaders and navigating team member concerns to supporting training, hiring, and engagement efforts—you’ll be a go-to resource for building strong teams and a positive work environment. If you’re approachable, solutions-oriented, and passionate about helping people thrive, this is the role for you.

What does a Team Member Advisor do?

  • Provides an advisory and consultancy service to staff and management on a range of People & Culture issues, procedures and policies consistent with employee standards and guidelines.
  • Develops professional rapport with assigned supervisors and department heads to provide effective coaching on a variety of People & Culture issues to include team member relations, retention, grievance matters, organizational design, staff development, performance management and benefits administration. Develops in-depth knowledge of assigned departmental operations. Effectively facilitates communication between assigned departments and People & Culture administrative staff.
  • Facilitates both structured and informal training with department leaders in areas of policies and procedures, administrative practices, corrective counseling, performance management and corporate culture and values. Ensures clear accountability for completion of required training for all assigned leaders. Assists in identifying and outlining needs for department-specific training.
  • Effectively administers the corrective counseling policy and problem resolution policy, displaying objectivity and excellent judgment to reduce organizational liability. Ensures consistency of performance documentation. Makes recommendations to Department Heads, the Vice President for People Operations and/or Team Member Relations Manager regarding all termination decisions.
  • Supports departmental recruiting and selection efforts, assisting in designing and conducting effective interview processes for targeted positions. Works in partnership with recruiting staff to guide effective selection practices.
  • Assists operating departments in aligning procedures, standards, and staffing with defined business objectives.
  • Provides consistent education and enforcement of the harassment policy and acts as initial review of all claims. Provides appropriate follow-up and documentation of all complaints.
  • Monitors departmental communications for assigned departments to ensure consistency with Nation policy.
  • Maintains working knowledge of all People & Culture functions to include pre-employment processing and licensing, benefits enrollments, training, event coordination, and intervention procedures.
  • Continually assesses work environment for assigned departments. Participates in department committees to help facilitate action.
  • Acts as a first point of contact for Department Heads in identifying, developing and proposing changes in positions, structure, compensation and reporting relationships to improve operational effectiveness. Maintains an understanding of organization design issues, compensation practices and budgetary guidelines.
  • Reviews and processes all team member termination documentation to ensure accuracy and consistency. Communicates trends or concerns to the Department Head or Team Member Relations Manager.
  • Analyzes people related metrics and People & Culture performance indicators and makes appropriate recommendations to department heads.
  • Establishes a consistent and reliable People & Culture presence to meet operational needs of departments assigned. Regularly schedules early morning, evening and weekend appointments with assigned departments to meet operational needs outside of standard, administrative office hours.

Who We Are

We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.

Work Experience

To be successful as a Team Member Advisor, you'll need:

  • At least 3 years of experience as a Human Resource Generalist, with a focus on employee relations.
  • Bachelor's Degree in Human Resources or related field or equivalent experience.
  • Excellent conflict management skills and ability to cope with sensitive situations with emotional maturity.
  • Previous experience in a supervisory role preferred.
  • Proven knowledge of labor and employment laws.
  • Ability to accommodate early morning, evening or weekend appointments to meet department operational needs.
  • Excellent interpersonal and leadership skills and sound judgment.
  • Must be able to adhere to strict confidentiality policy.
  • Excellent oral and written communication skills and ability to interface and network.
  • Working knowledge of personal computers including word processing, spread sheets, and windows.
  • Knowledge of policies & procedures as they pertain to Human Resource Administration.
  • Strong math skills and analytical ability required.
  • Evaluation, assessment and decision-making skills.
  • Excellent organizational skills.
  • Ability to stand/walk for long periods of time and lift up to 10 pounds.

What We Value

  • Positivity – Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service.
  • Growth Opportunities – We offer a successful journey, including hands-on training and support to advance your career.
  • Empowerment – We believe in our team members. With learning opportunities, career growth potential and recognition of outstanding performance, we encourage our team to take pride in their work.

Benefits

Why choose Turning Stone Enterprises?

  • Paid weekly
  • Variety of schedules
  • Paid time off
  • Tuition assistance
  • Career-building professional development
  • Discounts from dining to fuel to concerts
  • Team Member appreciation events
  • Quality healthcare and dental benefits
  • A robust 401K retirement plan
  • Dealer School
  • Finance Scholarship Program

Why You Will Appreciate Us

At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We’re also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center.

With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team!

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Hospitality

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