Team Member - 1270

BFS Foods; Kingwood (WV); On-site; USD 25,000 - 35,000; Full time

Job summary

BFS Foods is hiring a Team Member for our Burger King location in Kingwood, WV. This role involves providing exceptional service, processing orders, and maintaining operational standards. You will work closely with management and other personnel in a dynamic environment.

The ideal candidate is approachable, capable of cash handling, and enjoys teamwork. Responsibilities also include food preparation, cleaning stations, and ensuring safety standards are met.

Qualifications

• Ability to greet guests warmly and efficiently.
• Experience with cash registers or point of sale systems.
• Flexible to perform duties at various workstations.

Responsibilities

• Provide excellent guest service and support.
• Process orders, payments, and maintain cleanliness.
• Communicate effectively with guests and staff.

Skills

Customer service

Cash handling

Food preparation

Teamwork

Attention to detail

Job description

Location: 1270 - Burger King - Kingwood - Kingwood, WV 26537

Title: KB Fast Foods, LLC. – Team Member - Burger King

Reporting Relationship: Manager on Duty/GM

Basic Function: The Team Member position is responsible for providing exceptional guest service and support, while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position has direct interactions with Guests and members of the field operations team.

Responsibilities

• Greets guests with a smile, receives orders, processes payments, and responds appropriately to customer issues.
• Operates cash register or point of sale devices, as needed, and uses value-added suggestive-selling techniques to generate additional sales opportunities.
• Verifies the accuracy of guests’ orders
• Prepares and packages food and drink products
• Cleans kitchen area, counters, food preparation areas, and utensils
• Cleans dining room, restrooms and exterior grounds
• Maintains health and safety standards in work areas
• Unloads and stocks inventory items as needed
• Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter, etc)
• Prompt and regular attendance on assigned shifts
• Follows BURGER KING uniform and grooming standards and policies
• Works to resolve issues that may arise in the restaurant
• Learns team effectiveness skills; works with others to achieve team goals
• Responds to guests’ needs in a professional and polite manner
• Communicates in a positive manner with customers, peers, and manager

Perform such similar, comparable, or related duties as may be required or assigned.