Team Member - 1130

BFS Foods; Frostburg (MD); On-site; USD 16,531 - 20,664; Part time

Job summary

BFS Foods is seeking a Team Member for their Burger King location in Frostburg, MD. The role involves providing exceptional guest service while working closely with the restaurant management.

As a Team Member, you will greet customers, process their orders, and maintain cleanliness and operational standards. Ideal candidates will exhibit strong teamwork skills and attention to customer needs.

Qualifications

• Exceptional customer service skills.
• Ability to operate cash register accurately.
• Capable of maintaining cleanliness and health standards.

Responsibilities

• Greet guests, take orders, and handle payments.
• Prepare food and beverage items as required.
• Maintain cleanliness of dining and kitchen areas.

Skills

Customer service

Cash handling

Teamwork

Job description

Job Details

Location: 1130 - Burger King - Frostburg - Frostburg, MD 21532

Title: KB Fast Foods, LLC. – Team Member - Burger King

Reporting Relationship

Manager on Duty/GM

Basic Function

The Team Member position is responsible for providing exceptional guest service and support, while working closely with the Restaurant Managers and other Team Members to maintain operational standards and procedures. This position has direct interactions with Guests and members of the field operations team.

Responsibilities

• Greets guests with a smile, receives orders, processes payments, and responds appropriately to customer issues.
• Operates cash register or point of sale devices, as needed, and uses value-added suggestive-selling techniques to generate additional sales opportunities.
• Verifies the accuracy of guests’ orders.
• Prepares and packages food and drink products.
• Cleans kitchen area, counters, food preparation areas, and utensils.
• Cleans dining room, restrooms and exterior grounds.
• Maintains health and safety standards in work areas.
• Unloads and stocks inventory items as needed.
• Performs duties at multiple workstations (e.g., front counter, Drive-Thru, prep boards, expediter, etc).
• Prompt and regular attendance on assigned shifts.
• Follows BURGER KING uniform and grooming standards and policies.
• Works to resolve issues that may arise in the restaurant.
• Learns team effectiveness skills; works with others to achieve team goals.
• Responds to guests’ needs in a professional and polite manner.
• Communicates in a positive manner with customers, peers, and manager.

Perform such similar, comparable, or related duties as may be required or assigned.