Team Member

America's Pizza Company, LLC; Madison (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Pizza Hut is seeking a Team Member to support daily restaurant operations and deliver a great guest experience. The role reports to the Restaurant General Manager and Assistant Restaurant General Manager, with emphasis on serving customers promptly and courteously.

Responsibilities include following training, upholding brand standards, assisting with food preparation, cleaning, and providing friendly service. Training emphasizes customer obsession and completing Shoulder 2 Shoulder courses.

Qualifications

• Be a customer mani ac! role specific focus on guest experience.
• Passion for customer service and friendly interactions.
• Shoulder 2 Shoulder and Learning Zone courses completed.

Responsibilities

• Follows all position training processes listed on Shoulder 2 Shoulder Training.
• Always puts customer needs first and delivers a positive restaurant culture.
• Delivers on Pizza Hut service principles and fast, friendly service.
• Completes cleaning duties and sidework daily.
• Assists with food preparation and ready-for-customer practices.
• Maintains brand standards, safety, and CHAMPS guidelines.
• Exhibits professional image and ethical conduct as a Tasty Hut, LLC representative.

Skills

Customer Service

Friendly demeanor

Job description

Job Summary

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Position: Pizza Hut Team Member

Job Summary

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Learn Your Position Inside and Out and Own the Guest Experience Everyday

Pay Rate(If Applicable)

Duties/Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always Puts Customer Needs First
• Promote Positive Restaurant Culture (Live Life Unboxed!)
• Delivers on Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Deliver High Customer Satisfaction Results
• Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Completes Cleaning Duties and Sidework Daily
• Provides Excellent Customer Service on Telephone Calls
• Cleans and Washes Dishes
• Assist with Food Preparation and Ready 4 Customer Practices
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Training/Requirements.

• Be A Customer Maniac! - Role Specific
• Passion for Customer Service
• (Shoulder 2 Shoulder and Learning Zone Courses Completed)