Team Member

America's Pizza Company, LLC; Morganton (NC); On-site; USD 15,000 - 21,000; Full time

Job summary

Pizza Hut Team Member position at Pizza Hut requires assisting in daily operations and ensuring a positive guest experience. You’ll learn your position inside and out and own the guest experience every day.

Responsibilities include providing excellent customer service, following brand standards, assisting with food preparation, cleaning, and side work, and supporting management with team goals.

This on-site role emphasizes a customer-first mindset and teamwork in a fast-paced environment.

Qualifications

• Duties emphasize customer service excellence, willingness to learn, and teamwork.

Responsibilities

• Follows training processes and puts customer needs first.
• Promotes positive restaurant culture and brand standards.
• Delivers high customer satisfaction and friendly service.
• Assists with food preparation, cleaning, and side work.
• Maintains professional image and adheres to policies.

Job description

Job Summary

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Position: Pizza Hut Team Member

Job Summary

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Learn Your Position Inside and Out and Own the Guest Experience Everyday

Pay Rate(If Applicable)

Duties/Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always Puts Customer Needs First
• Promote Positive Restaurant Culture (Live Life Unboxed!)
• Delivers on Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Deliver High Customer Satisfaction Results
• Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Completes Cleaning Duties and Sidework Daily
• Provides Excellent Customer Service on Telephone Calls
• Cleans and Washes Dishes
• Assist with Food Preparation and Ready 4 Customer Practices
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Training/Requirements.

• Be A Customer Maniac! - Role Specific
• Passion for Customer Service
• (Shoulder 2 Shoulder and Learning Zone Courses Completed)