Team Member

Pizza Hut; Franklin (VA); On-site; USD 1,515,000 - 2,066,000; Full time

Job summary

Pizza Hut is seeking a dedicated Team Member to contribute to a welcoming guest experience in Franklin, VA. You will follow training, assist with food preparation, and ensure service is delivered with a smile while upholding brand standards.

Join a team that values customer satisfaction, cleanliness, and professional conduct, while providing excellent service and supporting daily operations in a fast-paced restaurant environment.

Qualifications

• Follows position-specific training processes.

Responsibilities

• Follow training processes and Standards.
• Provide excellent customer service on phone and in person.
• Assist with food preparation and dishwashing as needed.
• Maintain brand standards, safety, and CHAMPS guidelines.
• Complete cleaning duties and side work daily.

Skills

Customer service

Communication

Teamwork

Food handling

Job description

Position: Pizza Hut Team MemberJob Summary:Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty –Learn Your Position Inside and Out and Own the Guest Experience EverydayPay Rate(If Applicable):Duties/ResponsibilitiesFollows all Position Specific Training Processes Listed on Shoulder 2 Shoulder TrainingAlways Puts Customer Needs FirstPromote Positive Restaurant Culture (Live Life Unboxed!)Delivers on Pizza Hut Service Principals(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)Deliver High Customer Satisfaction ResultsFollow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)Completes Cleaning Duties and Sidework DailyProvides Excellent Customer Service on Telephone CallsCleans and Washes DishesAssist with Food Preparation and Ready 4 Customer PracticesAdheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLCExhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and VisionOther Duties as AssignedTraining/Requirements.Be A Customer Maniac! – Role SpecificPassion for Customer Service(Shoulder 2 Shoulder and Learning Zone Courses Completed)