Team Member

Workstream; Warrensville Heights (OH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Flexible scheduling

Paid training program

Scholarship opportunities

Access to health insurance

Free break food

Job summary

Chick-fil-A Harvard Park in Warrensville Heights is looking for Team Members to enhance the guest experience and contribute positively to the work environment. Team Members will engage with guests, prepare orders, and ensure cleanliness while adhering to health guidelines.

The ideal candidates should have a customer service mindset, be adaptable, and possess strong interpersonal skills. Competitive pay, flexible scheduling, and a supportive training program are offered.

Qualifications

• Cheerful and positive attitude is essential.
• Must be consistent and reliable.
• Ability to lift and carry 50 lbs regularly.
• Must be able to stand for long periods.

Responsibilities

• Welcome and greet guests with enthusiasm.
• Take and prepare customer orders accurately.
• Maintain cleanliness in the restaurant.
• Observe health and sanitation guidelines.
• Work outside during all seasons and weather conditions.

Skills

Customer service oriented

Strong interpersonal skills

Detail-oriented

Adaptable

Team-oriented

Positive attitude

Job description

As a Team Member, you will add value to the restaurant in so many ways -- welcome & greet guests, take and prepare customer orders in either the front counter, drive-thru, or in the kitchen, maintain cleanliness in the restaurant, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy helping and serving others. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every guest who visits our restaurant. Important note for Front of House Team Members: This job requires you to work outside during all seasons and in all weather conditions.

Who We Are

At Chick-fil-A Harvard Park, we hire people that believe in our daily mission to "work passionately, give great effort, and go the second mile". We hire people who want live this out daily as a part of a great brand like Chick-fil-A.

Our Promise to You

Our promise as an organization is "to care deeply for our people, assist in the development of life skills, and journey together in the pursuit of each person's dreams". When you join our team, you become a part of our family. Here are some other potential perks to working on our team:

• A fun, fast-paced work environment
• Work scheduling that fits your busy life
• Always closed on Sundays
• Learning first-hand from an experienced Operator in a clean and safe environment
• Paid, intentional training program
• Scholarship and tuition-assistance opportunities
• Competitive pay
• Access to heath insurance and retirement matching
• Free break food and family food discounts

Expectations and Requirements (Front of House)

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on your feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Expectations and Requirements (Back of House)

• Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
• Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
• Stock kitchen inventory as needed
• Keep the kitchen neat, clean and orderly at all times
• Keep up-to-date with new products rolled out by Chick-fil-AWork safely around kitchen equipment and report any maintenance issues to Restaurant Leadership
• Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
• Complete all opening or closing tasks as assigned
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environmentBe willing and able to work a flexible schedule
• Have the ability to lift and carry 50 lbs on a regular basis
• Have the ability to stand for long periods of time

This restaurant participates in E-Verify.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and performed by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.