Team Member

America's Pizza Company, LLC; Town of Fort Edward (NY); On-site; USD 19,000 - 26,000; Full time

Job summary

Pizza Hut Team Member in Fort Edward, NY, reports to Restaurant General Manager and on-duty leadership. Learn your position inside and out and own the guest experience every day.

Join a team focused on customer service, brand standards, and teamwork. You may assist with food prep, cleaning, and daily side work while upholding safety and hospitality guidelines.

Qualifications

• Fosters excellent customer service and guest satisfaction.
• Ability to follow training processes and brand standards.

Responsibilities

• Follows all training processes listed on Shoulder 2 Shoulder Training.
• Always puts customer needs first.
• Promotes positive restaurant culture and brand values.
• Delivers on Pizza Hut service principles.
• Delivers food fast with a smile and pride in service.
• Maintains high customer satisfaction and brand standards.
• Follows safety and CHAMPS/CORE guidelines.
• Completes cleaning duties and side work daily.
• Provides excellent customer service on telephone calls.
• Cleans and washes dishes.
• Assists with food preparation and ready-for-service practices.
• Adheres to employee handbook and policies.

Skills

Customer Service

Communication

Job description

Job Summary

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Position: Pizza Hut Team Member

Job Summary

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Learn Your Position Inside and Out and Own the Guest Experience Everyday

Pay Rate(If Applicable)

Duties/Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always Puts Customer Needs First
• Promote Positive Restaurant Culture (Live Life Unboxed!)
• Delivers on Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Deliver High Customer Satisfaction Results
• Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Completes Cleaning Duties and Sidework Daily
• Provides Excellent Customer Service on Telephone Calls
• Cleans and Washes Dishes
• Assist with Food Preparation and Ready 4 Customer Practices
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Training/Requirements.

• Be A Customer Maniac! - Role Specific
• Passion for Customer Service
• (Shoulder 2 Shoulder and Learning Zone Courses Completed)