Team Member

Sgtclean; Massillon (OH); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

401k with up to 3% company match

Paid Time Off (PTO) as per company policy

Job summary

Sgtclean in Massillon, Ohio, is looking for a Customer Service Ambassador to be the first point of contact for customers. Your role includes greeting customers, advising on the best car wash services, and maintaining a professional appearance.

The ideal candidate will possess excellent communication skills and have a friendly, energetic attitude. Full-time positions require working 30-40 hours weekly, with a compensation starting at $14 and benefits including a 401k plan.

Qualifications

• Excellent communication skills required.
• Must maintain a friendly and energetic attitude.
• Professionalism and reliability are a must.

Responsibilities

• Greet customers and advise on wash options.
• Assist in vehicle cleaning and maintenance.
• Ensure a pleasant customer experience.

Skills

Excellent interpersonal and oral communication skills

Friendly, energetic attitude

Maintain a high level of professionalism

Reliable and values integrity

Goal-oriented with eagerness to learn

Education

High School Diploma or equivalent

Tools

Valid Driver's License

Job description

Job Duties & Responsibilities:

• Hold yourself accountable as the first impression of our company and the facility. You are Sgt. Clean “Ambassador of first impressions”.
• Greet our customers promptly and courteously when they arrive at the car wash.
• Advise customers as to which car wash may be best suited for their vehicle and inform the customer of our unlimited car wash plans and any specials.
• Possess a high level of proficiency in our wash packages, unlimited plans, process, procedures and other wash services.
• Assist in the wash process from time to time as loader/sender
• Perform duties such as vacuum, drying vehicles, window cleaning, dash/console cleaning, vehicle cleaning, machinery and equipment.
• Ability to work in a fun, fast paced, production-oriented environment; Must be able to work outside
• Maintain a neat and professional appearance
• Be positive, friendly, upbeat and personable
• Ability to work flexible days and hours; Full Time positions must be able to work 30-40 hours per week

Job Requirements:

• Excellent interpersonal and oral communication skills
• Friendly, energetic attitude
• Maintain a high level of professionalism
• Must be reliable and value integrity
• Goal oriented with an eagerness to learn
• Valid Driver's License
• High School Diploma; or equivalent
• Sales, car wash and/or automotive experience a plus

Direct Report:

General Manager

Compensation Package:

• Compensation range $14
• 401k and up to 3% company match
• PTO per company policy