Team Member

Firehouse Subs - NC SC; Rock Hill (SC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Medical, Dental & Vision

401K after one year

Tips included

Job summary

Firehouse Subs is seeking a ROCK STAR Team Member for our local restaurant. Part-time and full-time positions are available. You will be the face of Firehouse Subs, delivering an exceptional guest experience and maintaining clean, welcoming service areas.

Responsibilities include greeting customers, taking orders, handling cash, operating the POS, and supporting food prep. The role requires mobility and the ability to work in a fast-paced, team-oriented environment.

Qualifications

• Customer service experience preferred in fast-paced environments.
• Ability to handle cash and operate a register accurately.
• Good communication and teamwork skills.

Responsibilities

• Provide exceptional customer service and fulfill orders.
• Greet and thank customers with a smile.
• Operate cash register and process payments.
• Maintain clean, organized dining and service areas.
• Assist with food preparation equipment when needed.

Skills

Customer service

Cash handling

Adaptability

Tools

Microsoft Office

POS Register

Job description

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.

Job description

We are looking for the next ROCK STAR for our local Firehouse Subs® Restaurant! A Team Member must understand the importance of the customer experience and understand that they are the "Face" of Firehouse Subs. Real people serving awesome sandwiches to real people.

Part-time and full-time positions are available.

Benefits

• Competitive Hourly Rate (based on location and experience), plus tips
• We offer Medical, Dental, and Vision for our Full-time employees
• 401K after one year of full-time employment.

Additional Requirements

• Must be 16 years old
• Computer skills, including some Microsoft software and register skills
• Ability to stand, bend, reach and stoop through-out assigned shift
• Ability to be mobile in freezer/cooler with temperatures ranging from 40° F to -10° F

Essential Functions include

• Responsible for customer product and service standards
• Foster an environment of teamwork
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise, and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety, and security guidelines
• Must be able to operate cash register and handle cash transactions, while adhering to all cash handling policies