Team Member

Firehouse Subs - NC SC; Hickory (NC); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Competitive hourly rate + tips

Medical, Dental, Vision for full-time

401K after one year

Job summary

Firehouse Subs is seeking a Team Member for our local restaurant. The role centers on creating a positive guest experience as the face of Firehouse Subs, delivering great sandwiches and friendly service.

We offer both part-time and full-time positions. Responsibilities include greeting customers, operating the register, assisting with food preparation, and keeping the store clean and organized. Join our team and grow with us.

Qualifications

• Customer service mindset and ability to interact with guests
• Ability to work as part of a team in a fast-paced environment
• Willingness to stand, bend, and be mobile for shifts

Responsibilities

• Greet and thank every customer with a smile and eye contact
• Deliver a quality store experience through attentive service
• Assist with food preparation and cash handling per policies
• Maintain a clean store, stock, and equipment as needed
• Operate the cash register and process transactions accurately
• Support teamwork and positive store atmosphere

Skills

Customer service

Teamwork

Flexibility

Tools

Register system

Microsoft Office

Job description

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.

Job description

We are looking for the next ROCK STAR for our local Firehouse Subs® Restaurant! A Team Member must understand the importance of the customer experience and understand that they are the "Face" of Firehouse Subs. Real people serving awesome sandwiches to real people.

Part-time and full-time positions are available.

Benefits

• Competitive Hourly Rate (based on location and experience), plus tips
• We offer Medical, Dental, and Vision for our Full-time employees
• 401K after one year of full-time employment.

Additional Requirements

• Must be 16 years old
• Computer skills, including some Microsoft software and register skills
• Ability to stand, bend, reach and stoop through-out assigned shift
• Ability to be mobile in freezer/cooler with temperatures ranging from 40° F to -10° F

Essential Functions include

• Responsible for customer product and service standards
• Foster an environment of teamwork
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise, and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety, and security guidelines
• Must be able to operate cash register and handle cash transactions, while adhering to all cash handling policies