Team Member

Firehouse Subs - NC SC; Gastonia (NC); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Medical, Dental, Vision for full-time

401K after one year

Job summary

Firehouse Subs in Gastonia, NC is seeking team members to deliver a friendly, efficient guest experience. This role supports daily operations, assists in food preparation, and helps maintain a clean, welcoming store atmosphere.

Part-time and full-time positions are available. Applicants should have a positive attitude, be able to stand for long periods, handle cash transactions, and work in a fast-paced environment, with tips based on location and experience.

Qualifications

• Strong customer service and interpersonal skills.
• Ability to operate a cash register and process transactions.
• Basic computer skills or familiarity with Microsoft Office.

Responsibilities

• Provide excellent customer service and represent the brand positively.
• Assist with daily store operations and food preparation as needed.
• Help maintain a clean, organized, and safe store environment.

Skills

Customer service

Cash handling

Register skills

Microsoft Office

Job description

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.

Job description

We are looking for the next ROCK STAR for our local Firehouse Subs® Restaurant! A Team Member must understand the importance of the customer experience and understand that they are the "Face" of Firehouse Subs. Real people serving awesome sandwiches to real people.

Part-time and full-time positions are available.

Benefits

• Competitive Hourly Rate (based on location and experience), plus tips
• We offer Medical, Dental, and Vision for our Full-time employees
• 401K after one year of full-time employment.

Additional Requirements

• Must be 16 years old
• Computer skills, including some Microsoft software and register skills
• Ability to stand, bend, reach and stoop through-out assigned shift
• Ability to be mobile in freezer/cooler with temperatures ranging from 40° F to -10° F

Essential Functions include

• Responsible for customer product and service standards
• Foster an environment of teamwork
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise, and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety, and security guidelines
• Must be able to operate cash register and handle cash transactions, while adhering to all cash handling policies