Team Member

A Hiring Company

Richmond (KY)

On-site

USD 13,776 - 20,664

Full time

14 days+

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Benefits offered by this job

Free meal for each shift

25% discount for off-duty meals

Referral bonus program

Recognition program

Service rewards for full-time Team Members

Job summary

A Hiring Company is seeking energized Team Members to enhance guest experiences at A&W Restaurants. Responsibilities include providing exceptional service, maintaining cleanliness, and supporting operational tasks. This opportunity offers a competitive wage, meal benefits, and recognition programs.

Qualifications

Entry-level position focused on guest service and cleanliness.
Ability to work in a team and follow guidelines.

Responsibilities

Provide engaging and prompt service to guests.
Ensure restaurant cleanliness and maintain stock.
Resolve guest complaints to ensure satisfaction.

Skills

Guest Service

Attention to Detail

Cleanliness

Job description

22 hours ago Be among the first 25 applicants

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Join our team! We are looking for excited and energetic team members to join our AWesome organization.

We offer a competitive wage, a free meal for each shift, 25% discount for off-duty meals, referral bonus program, recognition program and service rewards and additional benefits for full-time Team Members.

Why is A&W your new home?

A&W Restaurants is notable for being the first successful food franchise company and is America's first restaurant chain to turn 100! As an employee you'll learn how to make our original craft Root Beer, which is crafted in-house with a proprietary blend of real cane sugar, water and herbs, bark, spices and berries. With exemplary quality and un-matched brand recognition, joining A&W Restaurants is an exciting step in any career.

Position Title: Team Member

Job Type: Hourly, Non-exempt

Position Summary: Contributes to A&W success by providing engaging, prompt service to all guests while serving quality food and beverages in a clean and comfortable environment.

Summary of Key Responsibilities (include, but are not limited to, the following):

Makes decisions based on a guest-comes-first attitude.
Provides quality food and beverages consistently by adhering to all recipe and presentation standards. Follows health, safety and sanitation guides for all products.
Provides a clean and welcoming environment. Ensures products are stocked. Maintains restaurant cleanliness including exterior, restrooms, and dining and counter areas.
Takes appropriate and immediate action to resolve guest complaints. Follows up to ensure satisfaction.
Maintains a clean and organized workstation and accurately completes duties on cleaning and maintenance checklists.
Maintains regular and consistent attendance and punctuality. Adheres to Uniform Guidelines and complies with appearance and hygiene standards.
Supports company sales events and promotions. Offers additional menu items to guests. Remains up-to-date with product knowledge and company communications.
Ensures the safety of guests and Team Members by following A&W policies and procedures, including those for cash handling and safety and security.
Maintains positive relationships with Team Members and embraces diversity. Works with Team Members to deliver engaging guest service and complete operational tasks.
Respects management's authority and completes other duties as assigned.

Seniority level