Team Member

ZippyApp - Recruitment Marketing; Algoma (WI); On-site; USD 13,776 - 20,664; Full time

Job summary

ZippyApp - Recruitment Marketing is looking for enthusiastic individuals to contribute to A&W's success by providing engaging service and quality food in a clean environment. No prior experience is required, making this an excellent opportunity to enter the hospitality industry.

Candidates should possess strong interpersonal skills, the ability to work in a team, and a commitment to maintaining restaurant cleanliness and guest satisfaction. Physical requirements include lifting up to 40 pounds and standing for extended periods.

Qualifications

• No experience necessary.
• Able to lift up to 40 pounds.
• Must be able to stand and exert fast-paced mobility for up to 4 hours.

Responsibilities

• Provide engaging service to all guests.
• Adhere to quality food and beverage standards.
• Maintain cleanliness in all areas of the restaurant.
• Resolve guest complaints promptly.
• Ensure compliance with health and safety guides.

Skills

Strong interpersonal skills

Effective communication

Teamwork

Quick learning of procedures

Job description

Contributes to A&W success by providing engaging, prompt service to all guests while serving quality food and beverages in a clean and comfortable environment.

Requirements/Responsibilities

• Makes decisions based on a guest-comes-first attitude.
• Provides quality food and beverages consistently by adhering to all recipe and presentation standards.
• Follows health, safety and sanitation guides for all products.
• Provides a clean and welcoming environment.
• Ensures products are stocked.
• Maintains restaurant cleanliness including exterior, restrooms, and dining and counter areas.
• Takes appropriate and immediate action to resolve guest complaints; follows up to ensure satisfaction.
• Maintains a clean and organized workstation and accurately completes duties on cleaning and maintenance checklists.
• Maintains regular and consistent attendance and punctuality.
• Adheres to Uniform Guidelines and complies with appearance and hygiene standards.
• Supports company sales events and promotions; offers additional menu items to guests; remains up-to-date with product knowledge and company communications.
• Ensures the safety of guests and Team Members by following A&W policies and procedures, including those for cash handling and safety and security.
• Maintains positive relationships with Team Members and embraces diversity.
• Works with Team Members to deliver engaging guest service and complete operational tasks.
• Respects management’s authority and completes other duties as assigned.

Summary of Qualifications

No experience necessary

Required Knowledge, Skills, and Abilities

• Strong interpersonal skills
• Effectively communicate, orally and in writing with Team Members and guests
• Learn new concepts and procedures quickly
• Work in a team environment
• Develop and maintain effective working relationships with Team Members

Physical Requirements

Able to lift up to 40 pounds. Must be able to stand and exert fast-paced mobility for periods up to 4 (four) hours in length.