Team Member

Jersey Mike's Subs; Plainfield (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health care

401k

Discount Meals

Promotions potential

Job summary

Jersey Mike's Subs in Plainfield, IL is hiring a Team Member to greet customers, take orders, and prepare subs in a fast-paced environment. You will use a point-of-sale system, assist with food prep, maintain cleanliness, and uphold Jersey Mike's standards of service.

We value energetic, reliable team players who are flexible to work days, nights, weekends and holidays. Training is provided, with opportunities for promotion based on performance and a supportive work culture.

Qualifications

• Energetic and reliable teammate with a positive attitude.
• Able to follow policies and procedures.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Greet customers, record orders, and serve food and beverages with a positive attitude.
• Input orders into a POS system and handle payments accurately.
• Prepare subs according to customer specifications and safety guidelines.
• Use kitchen equipment such as knives, grills, slicers.
• Keep the restaurant clean and sanitary; wipe tables, sweep/mop floors, wash utensils, and service restrooms.
• Communicate with team and management to coordinate schedules and training.
• Handle customer concerns professionally per Jersey Mike's standards.
• Maintain a neat appearance and comply with uniform/dress code.

Skills

Customer service

Team player

Flexible hours

Job description

Jersey Mike's Subs - Team Member

Are you an energetic and hard-working individual looking to join a fun and dynamic team? Do you have a strong commitment to customer satisfaction and crave the opportunity to provide outstanding service? If so, we want you to join our team at Jersey Mike's Subs!

Responsibilities:

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy
• Maintain a neat and tidy appearance by wearing the required uniform and adhering to a corporate dress code

Requirements:

• Be energetic, hard-working, and ethical
• Ability to understand and adhere to all company policies and procedures
• Commitment to learning
• Have a strong desire to work as a Team Player
• Flexibility to work day and night shifts, weekends, and holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction

Benefits/Perks:

• Health care, 401k, Oral, Vision, and ADD for Full-time Employees
• Flexible Hours
• Discount Meals
• Opportunity for promotions (based on performance)

If you are looking to be part of a team that values customer service and offers a delicious and fun work environment, Jersey Mike's Subs is the place for you.

Our authentic taste - served Mike's Way with lettuce, onions, tomatoes, oregano, salt, and THE JUICE (oil and vinegar) - goes hand in hand with excellent service to create a customer experience that is truly A Sub Above.