Team Member

jh; Muskegon (MI); On-site; USD 28,000 - 35,000; Full time

Job summary

jh in Muskegon, Michigan, seeks a customer service associate to provide fast and friendly service to customers. You will collect payments, manage inventory, and maintain cleanliness while ensuring a positive shopping experience.

The ideal candidate will have some high school education, possess strong customer service skills, and be available to work weekends and holidays. Physical abilities to handle various tasks, including lifting, are necessary.

Qualifications

• Must have the ability to read, speak, and understand English.
• Must be able to lift 10 pounds frequently and up to 50 pounds occasionally.
• Ability to work weekends and holidays is required.

Responsibilities

• Provides fast and friendly customer service.
• Balances cash drawer and collects payments.
• Stocks shelves and maintains cleanliness.

Skills

Customer service skills

Mathematical ability

Ability to read and understand instructions

Friendly interaction with customers

Education

Some high school or equivalent

Tools

Point of Sale systems

Job description

BROAD FUNCTIONS

To obtain payments for goods while maintaining a high level of customer service.

SPECIFIC RESPONSIBILITIES

1. Provides fast and friendly customer service

2. Itemizes and totals purchases

3. Verifies customer’s age on restricted items

4. Collects payments and/or verifies credit acceptance.

5. Balances Cash Drawer

6. Receives Merchandise

7. Stocks shelves and cooler

8. Controls Inventory and cash through proper transaction record keeping

9. Performs light paperwork duties as assigned

10. Maintains professional appearance and grooming standards as outlined in the employee handbook.

11. Maintains Safe and Clean working environment

CONTACT WITH OTHERS - Internal

1. Will have contact with other store clerks and managers on a daily basis

CONTACT WITH OTHERS - External

1. CUSTOMERS

2. Vendors

PREREQUISITES

• Education: Some high school or equivalent with the ability to read and perform math. Ability to read, speak and understand English.
• Experience: Ability to understand and implement written and verbal instruction.
• Ability to interact with customers on a friendly basis and work in a fast-paced environment
• Availability: Must be available to work weekends and holiday
• Physical:
• Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register.
• Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.
• Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
• Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals.
• Must be able to work alone