Team Member

jh; Belmont (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

jh is seeking a customer service representative for their Belmont store in Michigan. The role involves providing fast and friendly customer service, processing payments, and maintaining a clean and safe working environment.

Candidates should have some high school education, customer service skills, and the ability to interact effectively with others. Availability to work weekends and holidays is essential.

Qualifications

• Ability to read, speak and understand English.
• Experience in a fast-paced environment.
• Availability to work weekends and holidays.
• Ability to lift 10 to 50 pounds as needed.

Responsibilities

• Provide fast and friendly customer service.
• Balance cash drawer and verify payments.
• Stock shelves and maintain a clean working environment.
• Interact daily with customers and vendors.

Skills

Customer service skills

Ability to perform math

Ability to interact with customers

Ability to follow instructions

Education

Some high school or equivalent

Job description

BROAD FUNCTIONS

To obtain payments for goods while maintaining a high level of customer service.

SPECIFIC RESPONSIBILITIES

1. Provides fast and friendly customer service

2. Itemizes and totals purchases

3. Verifies customer’s age on restricted items

4. Collects payments and/or verifies credit acceptance.

5. Balances Cash Drawer

6. Receives Merchandise

7. Stocks shelves and cooler

8. Controls Inventory and cash through proper transaction record keeping

9. Performs light paperwork duties as assigned

10. Maintains professional appearance and grooming standards as outlined in the employee handbook.

11. Maintains Safe and Clean working environment

CONTACT WITH OTHERS - Internal

1. Will have contact with other store clerks and managers on a daily basis

CONTACT WITH OTHERS - External

1. CUSTOMERS

2. Vendors

PREREQUISITES

• Education: Some high school or equivalent with the ability to read and perform math. Ability to read, speak and understand English.
• Experience: Ability to understand and implement written and verbal instruction.
• Ability to interact with customers on a friendly basis and work in a fast-paced environment
• Availability: Must be available to work weekends and holiday
• Physical:
• Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register.
• Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.
• Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
• Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals.
• Must be able to work alone